Cheryl Peabody
Owasso,Oklahoma
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
23
23
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shift Supervisor
Starbucks
09.2020 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
Elementary Teacher
Collinsville Public Schools
08.2004 - 11.2019
- Built positive relationships with parents to involve families in educational process.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Provided individualized and diversified instruction to support student comprehension and assist with navigating challenges.
- Collaborated with administrators on classroom policies, management strategies, and discipline.
- Developed and implemented discipline strategies to maintain classroom order.
Elementary School Teacher
Prue Public Schools
08.2000 - 05.2004
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Taught core subjects of math, science, technology, and history.
- Met with parents to review Individualized Education Plans for at-risk students.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
- Pursued professional development during summer months to maintain certification and extend skills.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
Education
No Degree - Education
Fort Scott Community College
Fort Scott, KansasNo Degree - Early Childhood Education
Oklahoma State University
Stillwater, OKBachelor of Science - Early Childhood Education
Northeastern State University
Tulsa, OK12.1997
Skills
- Key Performance Indicators (KPIs)
- Safety Awareness
- Staff Management
- Protective Equipment Knowledge
- Register Preparation
- Effective Listening and Communication
- Encouraging Others
- Labor and Food Cost Control
- Employee Coaching and Mentoring
- Deductive Reasoning
- Cash Handling Expertise
- Store Opening and Closing
- Station Preparation
- Cost Savings
- Inventory Management
- Negotiation and Conflict Resolution
- Guest Satisfaction
- Bank Deposit Preparation
- Daily Facility Operations
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Shift Supervisor
Starbucks
09.2020 - 05.2022
Elementary Teacher
Collinsville Public Schools
08.2004 - 11.2019
Elementary School Teacher
Prue Public Schools
08.2000 - 05.2004
No Degree - Education
Fort Scott Community College
No Degree - Early Childhood Education
Oklahoma State University
Bachelor of Science - Early Childhood Education
Northeastern State University
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