Dynamic Medical Assistant with over 10 years at Atrius Health, excelling in patient care and procedural assistance.
Expert in medical terminology and patient flow management, demonstrated through efficient scheduling and inventory control.
Renowned for empathy and adaptability, significantly enhancing patient experiences and clinic efficiency.
Experienced caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping.
Overview
10
10
years of professional experience
Work History
Eleder- Caregiver
Touching Hearts Senior Care
08.2023 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted patients with self-administered medications.
Contributed to positive atmosphere for patients by using effective communication and active listening skills.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
Maintain knowledge of emergency procedures and CPR to act accordingly during medical situations.
Ensured safe environment by following proper safety guideline.
Medical Assistant /Medical Receptionist
Atrius Health Part Of Optum
03.2014 - Current
Maintain inventory for ENT supplies and equipment's and contact vendors and / or suppliers to ensure timely delivery of stock items.
Administer and document medications prescribed by specialist and ensure that medicine refill requests are filled in efficient and accurate manner.
Calibrate equipment to be used for ENT procedures to ensure that it is in good working order.
Schedule patients over telephone and in person and provide efficient follow up appointments.
Set up, maintain, clean and test sterility of medical equipment.
Room patients consistent with clinic needs while determining and documenting chief complaint, vital signs, medications, allergies, smoke history and other information as required by clinicians.
Trained over 9 temps and new employees in 10 years with Atrius Health.
Keep patients informed of delays and progress of clinical appointments.
Education
No Degree - Medical Assisting
The Salter School
Malden, MA
06.2010
No Degree - Phlebotomy
Horizon Learning Connection
Mattapan, MA
06.2007
High School Diploma -
Ocho Rios High
St. Ann, JA
06.2000
Skills
Respectful and Compassionate
Time Management
Elderly Care
Problem-Solving
Compassionate communication
Alzheimer's Care
Adaptability
Medical Terminology
Patient scheduling
Simple dressings
Patient-focused care
Data entry
Fast Learner
Volunteer Experience
Successfully collaborated with team members from diverse backgrounds to achieve common objectives.
Displayed ability to quickly adapt to changing circumstance during volunteer engagements.
Serve meals at food pantry to alleviate hunger in the community.
Timeline
Eleder- Caregiver
Touching Hearts Senior Care
08.2023 - Current
Medical Assistant /Medical Receptionist
Atrius Health Part Of Optum
03.2014 - Current
No Degree - Medical Assisting
The Salter School
No Degree - Phlebotomy
Horizon Learning Connection
High School Diploma -
Ocho Rios High
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