Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cheryl Peroune

Henrico,VA

Summary

Focused student with knowledge of letters of credit, loan processing, and secured lending. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as adaptable by my peers, I can be relied upon to help your team achieve its goals. Diligent professional with experience in global banking, investment management, and secured lending. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Experienced with executive-level administrative support, including managing intricate schedules and high-priority communications. Utilizes organizational skills to enhance office efficiency and executive productivity. Track record of proficiently handling confidential information and fostering effective communication within teams.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Administrative Officer

Truist
01.2020 - 04.2022
  • Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
  • Maintained files and filing, keeping sensitive information confidential.
  • Screened incoming telephone calls, routing to appropriate personnel.
  • Created spreadsheets using Microsoft Excel to track data trends over time.
  • Maintained confidential records in accordance with data protection regulations.
  • Developed and implemented administrative procedures to improve operational efficiency.
  • Performed general office duties such as photocopying, faxing, mailing correspondence.
  • Monitored inventory levels of stationery supplies and ordered new stock when required.
  • Served as primary point of contact for facilitating operational and administrative inquiries.
  • Coordinated equipment maintenance and repairs to maintain office productivity.
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel.
  • Reviewed incoming documents for accuracy and completeness prior to processing.
  • Maintained calendars and schedules to set appointments for management team.
  • Prepared purchase requisitions and requests for payment, informing managers of resources required.
  • Processed invoices, purchase orders, expense claims and other transactions according to established procedures.
  • Provided support in the preparation of reports, presentations and other documents.
  • Monitored and coordinated venue reservations and travel arrangements, facilitating meetings, and events.
  • Provided technical assistance on computer applications and software programs.

Administrative Assistant

Suntrust
05.2009 - 01.2020
  • Screened incoming telephone calls, routing to appropriate personnel.
  • Maintained files and filing, keeping sensitive information confidential.
  • Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
  • Prepared documents for meetings including agendas, handouts and other materials.
  • Generated regular reports on project progress utilizing spreadsheet software applications like MS Excel and Access.
  • Maintained office inventory by assisting with supply orders.
  • Organized monthly expense reports according to company policies and procedures.
  • Compiled and entered data into various databases to ensure accuracy and completeness.
  • Scheduled conference calls between internal teams and external vendors or customers.
  • Used Microsoft Office Suite to create and revise documents and presentations.
  • Developed and maintained filing systems for confidential documents and records.
  • Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
  • Greeted and screened visitors to direct to correct employee or office.
  • Processed incoming mail and distributed to relevant departments or individuals.

Retail Banking Specialist

Suntrust
07.2001 - 04.2009
  • Maintained accurate reports on loans, deposits, transactions, and other banking activities.
  • Supported banking online and mobile banking to users, vendors and employees.
  • Identified opportunities to enhance banking relationships through outbound calling and customer service interactions.
  • Utilized banking software programs to accurately process transactions and maintain records.
  • Created detailed reports to track customer account activity and recommend solutions for optimizing performance.
  • Performed periodic audits on customer accounts ensuring accuracy of data entry into the system.
  • Cultivated a thorough understanding of retail banking regulations and compliance standards.

Education

Certification - Business

American Business Institute
Brooklyn, NY
07.1987

Associate - Business Administration

University of Guyana
05.1978

Skills

  • Portfolio Construction
  • Branch Management
  • Bank Services
  • Expense Report
  • Banking Document Preparation
  • Banking Product Sales
  • Policy and Procedure Modification
  • Office Administration
  • Coaching and Training
  • Employee Timesheet Processing
  • Calendar Management
  • Customer Inquiries
  • Orientation and Training
  • Travel Accommodations
  • Meetings and Conferences
  • Business Policies and Procedures
  • Human Resources Support
  • Team Goals
  • Sensitive Document Disposal

Accomplishments

  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Inventory Management - Managed inventory and office budgeting for supplies for busy office of 150.
  • Managed HPCR area.
  • Scheduling - Organized technician schedule for customer jobs.
  • Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Travel Planning - Booked heavy domestic and international travel for department of over 200 employees..
  • Assisted management with the training of 200 new staff members.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.

Certification

Certificate

Timeline

Administrative Officer

Truist
01.2020 - 04.2022

Administrative Assistant

Suntrust
05.2009 - 01.2020

Retail Banking Specialist

Suntrust
07.2001 - 04.2009

Associate - Business Administration

University of Guyana

Certification - Business

American Business Institute

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Cheryl Peroune