Cheryl Phoenix-Rivera
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director/Nurse Practitioner
CLIFFSIDE REHABILITATION & RESIDENTIAL HEALTH CARE CENTER
College Point, NY
06.2015 - Current
- Provide clinical supervision for nursing and medical staff which includes RNs, LPNs, CNAs, and NPs. Responsible for primary care for residents including physical examinations, laboratory testing, medication prescription, specialty referrals and radiology testing.
Program Director – Home Care and Hospice
NEW YORK STATE DEPARTMENT OF HEALTH METROPOLITAN AREA REGIONAL OFFICES
New York, NY
09.2007 - 08.2014
- Clinical supervision and management of New York City, New Rochelle and Central Islip offices. Monitor regulatory compliance for Home Care and Hospice agencies. Includes supervision of surveillance staff, quality management, program evaluation, administrative oversight of quality improvement and strategic direction of bureau activities.
Training Coordinator
NEW YORK STATE DEPARTMENT OF HEALTH METROPOLITAN AREA REGIONAL OFFICES
New York, NY
11.2005 - 09.2007
- Developed and implemented protocols for Long Term Care surveillance training. Participated in Statewide training academy. Liaison with government Agencies (Center for Medicaid/Medicare Services) and healthcare facilities. Provide regulatory training to facilities. Evaluated staff development program. Supervised and evaluated surveillance programs.
Hospital Nursing Services Consultant Surveillance Team Supervisor
NEW YORK STATE DEPARTMENT OF HEALTH METROPOLITAN AREA REGIONAL OFFICES
New York, NY
01.2001 - 11.2005
- Conducted investigations and certification surveys of health care programs to determine Federal and State regulatory compliance. Included quality assurance, investigation of occurrences and surveillance team supervision.
Education
Post Masters Certificate - Adult –Geriatric Nurse Practitioner
Monmouth University
Long Branch, NJMasters of Science - Clinical Nurse Specialist (CNS)
City University of New York
Hunter CollegeBachelors of Science - Nursing
Syracuse University
College of NursingSkills
- Regulatory compliance
- Clinical supervision
- Surveillance oversight
- Risk assessment
- Interdisciplinary collaboration
- Decision-making
- Team management
- Crisis management
Certification
- ANCC Board Certification Adult –Gerontology Primary Care Nurse Practitioner
- ANCC Board Certification Clinical Nurse Specialist
- ACLS and BCLS Certification
PROFESSIONAL LICENSURE
- Nurse Practitioner - Adult Health - New York and Florida
- Registered Nurse - New York and Florida
Timeline
Director/Nurse Practitioner
CLIFFSIDE REHABILITATION & RESIDENTIAL HEALTH CARE CENTER
06.2015 - Current
Program Director – Home Care and Hospice
NEW YORK STATE DEPARTMENT OF HEALTH METROPOLITAN AREA REGIONAL OFFICES
09.2007 - 08.2014
Training Coordinator
NEW YORK STATE DEPARTMENT OF HEALTH METROPOLITAN AREA REGIONAL OFFICES
11.2005 - 09.2007
Hospital Nursing Services Consultant Surveillance Team Supervisor
NEW YORK STATE DEPARTMENT OF HEALTH METROPOLITAN AREA REGIONAL OFFICES
01.2001 - 11.2005
Post Masters Certificate - Adult –Geriatric Nurse Practitioner
Monmouth University
Masters of Science - Clinical Nurse Specialist (CNS)
City University of New York
Bachelors of Science - Nursing
Syracuse University