Cheryl Price
Bloomingburg,OH
Summary
Resourceful Scheduler/Administrative Assistant with strengths in communication, multitasking, and client support. Experienced in coordinating high-volume schedules, resolving issues quickly, and creating a positive, well-organized workflow environment. Committed to efficiency, teamwork, and delivering excellent service.
Overview
19
19
years of professional experience
Work History
Senior Patient Scheduling Coordinator III
Ohio State University
Columbus, OH
11.2014 - Current
- Managed communication between patients and healthcare providers effectively.
- Updated patient records accurately in the medical database.
- Assisted in streamlining appointment processes for various departments.
- Coordinated complex schedules, managed appointments, and resolved conflicts to ensure smooth daily operations and efficient use of resources.
- Trained and supported team members on office procedures while managing high volume phone, email, and administrative request.
- Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.
Ambulatory Patient Access Representative
Nationwide Children's
Columbus, OH
08.2006 - 11.2014
- Facilitated patient registration and appointment scheduling for diverse pediatric services.
- Collaborated with clinical staff to ensure smooth patient flow and optimal care delivery.
- Coordinated communication between departments to enhance service delivery for patients.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Providing strong administrative and computer skills with the ability to navigate current technology systems
Education
High School Diploma -
Westland High School
Galloway, OH06-1990
Some College (No Degree) - Business Administration And Management
Franklin University
Columbus, Ohio, OHSkills
- HIPPA Compliance
- insurance Verification
- Appointment Scheduling
- Record keeping and Information Management
- Problem-Solving
- Multitasking & Organization
- Professional Communication
- Team Leadership
- Data Entry & Database Management
- Scheduling Diagnostic Procedures
- Customer service and client relations
- Conflict resolution
- Cross-department collaboration
Timeline
Senior Patient Scheduling Coordinator III
Ohio State University
11.2014 - Current
Ambulatory Patient Access Representative
Nationwide Children's
08.2006 - 11.2014
High School Diploma -
Westland High School
Some College (No Degree) - Business Administration And Management
Franklin University