Reconciled bank statements, verifying accuracy of entries and identifying discrepancies.
Maintained general ledger by recording journal entries and adjusting entries as necessary.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Administered server management and maintenance, ensuring optimal performance and uptime.
Troubleshot hardware and software issues, providing timely resolutions to enhance user experience.
Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
Ensured high availability of critical systems by setting up and monitoring failover mechanisms and redundancy protocols.
Installed and configured network printers and other peripheral devices.
Diagnosed and resolved hardware and software issues.
Diagnosed and executed resolution for network and server issues.
Reconciled bank statements monthly, identifying discrepancies and implementing corrective actions.
Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Secured sensitive data from unauthorized access, meticulously managing user permissions and access controls.
Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
Bookkeeper
Pacific Test And Measurement
Clackamas, OR
01.2019 - 12.2022
Utilized accounting software for data entry and report generation.
Collaborated with team members to streamline bookkeeping procedures.
Posted daily receipts and payments in accordance with corporate protocols.
System Administrator/Help Desk
Intelicoat Technologies
Portland, OR
01.2010 - 12.2020
Administered system configurations and user accounts, ensuring optimal access and security protocols.
Implemented backup solutions, maintaining data integrity and availability across multiple platforms.
Troubleshot network issues, enhancing connectivity and minimizing downtime for users.
Planned and implemented upgrades to system hardware and software.
Installed and configured network printers and other peripheral devices.
Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
Software Developer/Engineer, Network Administrator, Systems Administrator, Database Administrator (DBA), IT Security Analyst, DevOps Engineer, IT Support Specialist, Executive Assistant, Administrative Assistant, Paralegal Assistant, Office Clerk, Admin Coordinator, Office Manager, Program Manager, Business Analyst, System Analyst at Think Next Private LTDSoftware Developer/Engineer, Network Administrator, Systems Administrator, Database Administrator (DBA), IT Security Analyst, DevOps Engineer, IT Support Specialist, Executive Assistant, Administrative Assistant, Paralegal Assistant, Office Clerk, Admin Coordinator, Office Manager, Program Manager, Business Analyst, System Analyst at Think Next Private LTD
<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL