Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Shift Supervisor Trainee
CVS Pharmacy
Livermore, CA
07.2024 - Current
Trained and supervised new shift personnel on proper safety protocols.
Provided customer service by responding to inquiries and resolving customer complaints.
Maintained a neat, organized and clean workspace for employees.
Monitored employee performance and provided feedback for improvement.
Collaborated with Store Manager on strategic initiatives to increase profitability.
Conducted regular inspections of equipment to ensure operational readiness.
Retail Store Associates
Ross Dress For Less
10.2021 - Current
Maintained organized and efficient stocking of inventory items
Provided exceptional customer service to enhance shopping experience
Collaborated with team members to execute effective merchandising strategies
Offered sales assistance to customers to help them find the right products
Ensure completion of independent work with immediate response to feedback in a timely manner
Accomplish effective strategies in challenging environments, achieving customer satisfaction rate and task completion
Develop a positive, initiative-taking attitude with a strong sense of personal responsibility
Demonstrate strong mindfulness while ensuring safety in the working area
Ability to work independently and collaboratively in a challenging environment
Successful at contributing to team goals and individual responsibilities.
Price Accuracy Coordinator
Rite Aid
04.2022 - 12.2023
Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner
Collaborated effectively with team members to achieve project goals and meet tight deadlines
Verified prices of items to ensure accuracy and consistency in pricing for customers
Entered data accurately and efficiently into databases while maintaining data integrity
Demonstrated strong attention to detail by meticulously reviewing documents and reports for errors
Established strong professional relationships with external partners and vendors to ensure seamless coordination on pricing
Monitored service after sale and implemented quick and effective problem resolution, resulting in an improvement in service quality
Ability to work independently and collaboratively in a challenging environment
Communicated management expectations to the store team and conveyed store needs to the store manager
Utilize effective time management and planning to complete special projects while meeting daily demands.
Housekeeping
Astoria Plaza
01.2016 - 07.2017
Perform routine tasks inside and outside assigned area, which include sweeping, mopping, dusting, vacuuming, sanitizing restrooms and kitchens, removing trash, and replenishing supplies
Apply skills and knowledge of equipment and supplies applicable to vacuums, brooms, mops, and cleaning products
Provide good customer service and effectively communicate with all levels of personnel
Request and stock supplies and maintain assigned area in a clean, organized, and safe manner
Maintain custodial equipment in a clean, safe, and operable condition
Ensure proper labeling, dilution, and use of chemicals
Apply environmental, safety and health requirements in daily tasks
Maintain compliance with institutional and job-specific required training
Perform other duties as assigned.
Pharmacy Assistant
Save More Drug Store
06.2004 - 06.2009
Provided exceptional customer service to ensure a positive and welcoming experience for all clients
Assisted pharmacists with various tasks to streamline efficiency and maintain accurate records
Managed inventory levels by conducting regular audits and ordering supplies as needed
Dispensed medications accurately and in accordance with patient prescriptions and regulatory guidelines
Processed prescriptions efficiently to ensure timely fulfillment for patients
Develop a positive, initiative-taking attitude with a strong sense of personal responsibility
Demonstrate strong attention to detail while ensuring safety in the working area
Ability to work independently and collaboratively in a challenging environment
Successful at contributing to team goals and individual responsibilities
Managed all products and ensured expiration dates were monitored.
Education
Bachelor of Science Management, Human Resources, Basic principle of economics, Principles of ethics, Decision making, Critical thinking and problem solving, Career development, Public speaking strategies, Financial accounting, Data analysis, Database analysis for business, Budgeting and forecasting, Marketing, Principles of management, Human resources management, Business policy, Employment relations, Strategic staffing, Human resources information systems, Training and development, Compensation and benefits -
DeVry University
05.2024
Skills
Customer Service/Relations
Self-Motivated
Computer Literacy
Problem-solving skills
Adaptability and flexibility
Initiative and willingness to learn
Confidentiality and professionalism
Strong organizational and time-management skills
Excellent communication and interpersonal skills
Attention to detail and a high level of accuracy
Strong Work Ethic
Critical thinking
Independently and Collaboratively
Visual Merchandising
Bilingual (Tagalog/English)
Accomplishments
3.7/4.0 GPA
DEAN list award from 2020 -2024
Magna Cum Laude
Timeline
Shift Supervisor Trainee
CVS Pharmacy
07.2024 - Current
Price Accuracy Coordinator
Rite Aid
04.2022 - 12.2023
Retail Store Associates
Ross Dress For Less
10.2021 - Current
Housekeeping
Astoria Plaza
01.2016 - 07.2017
Pharmacy Assistant
Save More Drug Store
06.2004 - 06.2009
Bachelor of Science Management, Human Resources, Basic principle of economics, Principles of ethics, Decision making, Critical thinking and problem solving, Career development, Public speaking strategies, Financial accounting, Data analysis, Database analysis for business, Budgeting and forecasting, Marketing, Principles of management, Human resources management, Business policy, Employment relations, Strategic staffing, Human resources information systems, Training and development, Compensation and benefits -