Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Ross

Charlotte,NC

Summary

Proven Registered Dental Hygienist with a track record of enhancing patient retention rates at Charlotte Center for Cosmetic Dentistry through exceptional patient care and relationship building. Skilled in periodontal assessment and ultrasonic scaling, adept at using EagleSoft, iTero scan, and Canon-D cameras for precise patient record management. Committed to advancing dental health with a focus on results and patient satisfaction.

Overview

20
20
years of professional experience

Work History

Registered Dental Hygienist

Charlotte Center For Cosmetic Dentistry
12.2022 - 04.2024
  • Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
  • Performed dental radiographs for accurate diagnosis and planning of treatments, captured iTero scans on every patient.
  • Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
  • Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
  • Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
  • Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
  • Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
  • Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
  • Maintained accurate medical and dental records by documenting important patient data in EagleSoft.
  • Improved patient oral health by providing thorough dental cleanings and assessments.
  • Collaborated with dental team members to provide comprehensive care for patients, enhancing overall experience.
  • Applied preventive materials such as fluoride varnishes or sealants to protect teeth from decay or sensitivity issues.
  • Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
  • Educated patients on oral hygiene and care to prevent future dental issues.
  • Made and confirmed appointments to promote necessary follow-up care to maintain dental health.

Registered Dental Hygienist

Reimels Family And Cosmetic Dentistry
08.2011 - 03.2018
  • Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
  • Performed dental radiographs for accurate diagnosis and planning of treatments.
  • Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
  • Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
  • Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
  • Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.

Registered Dental Hygienist

Charlotte Center For Cosmetic Dentistry
06.2004 - 08.2011

Education

Bachelor of Science - Biology

University of North Carolina At Charlotte
Charlotte, NC
12.2018

Associate of Applied Science - Dental Hygiene

Central Piedmont Community College
Charlotte, NC
05.1999

Skills

  • Root planning and scaling expertise
  • Periodontal Assessment
  • EagleSoft software proficiency
  • Oral Cancer Screening
  • Ultrasonic Scaling
  • Digital Radiographs
  • OSHA and infection control adherence
  • Treatment Planning and acceptance
  • Nitrous Oxide Sedation
  • Patient relationship building
  • Dental Instrument Sterilization
  • Intraoral imaging
  • Digital Radiology Software
  • Gum Disease Identification
  • ITero scan

Timeline

Registered Dental Hygienist

Charlotte Center For Cosmetic Dentistry
12.2022 - 04.2024

Registered Dental Hygienist

Reimels Family And Cosmetic Dentistry
08.2011 - 03.2018

Registered Dental Hygienist

Charlotte Center For Cosmetic Dentistry
06.2004 - 08.2011

Bachelor of Science - Biology

University of North Carolina At Charlotte

Associate of Applied Science - Dental Hygiene

Central Piedmont Community College
Cheryl Ross