Cheryl Ruckman
Colorado Springs,CO
Summary
Accomplished Director of Short Term Missions at VisionTrust, adept in office administration and interpersonal communication. Excels in streamlining operations and fostering cross-functional collaboration, significantly enhancing project execution. Demonstrates expertise in maintaining information confidentiality and providing exceptional customer service, ensuring operational excellence and team cohesion.
Overview
20
20
years of professional experience
Work History
Director Short Term Missions
VisionTrust
09.2010 - Current
- Facilitates cross-functional collaboration for improved decision-making processes within organization.
- Manage International calendars among several Country Leaders, scheduling mission teams, training meetings and phone calls.
- Streamline communication between departments, resulting in more effective project coordination and execution.
- Maintain strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards, while ensuring proper storage and distribution as needed.
- Handle financial administrative tasks such as budget building, expense report processing and invoice reconciliation efficiently.
- Seamlessly interacts with colleagues to plan and complete special projects.
- Update spreadsheets and databases to track, analyze trends and report on findings.
- Meticulously care for and exhibit integrity in all details of daily logistical duties.
- Collaborate with a variety of individuals from diverse cultures to coordinate and execute International mission trips (8 annually) with excellence.
- Manage department's inventory, tracking supplies and placing orders to ensure smooth daily operations.
Assistant Manager
Starbucks
01.2005 - 09.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Associate of Arts - Office Administration
Trinity Bible College
Ellendale, ND05.1996
Skills
- Administrative Support
- Schedule & calendar planning
- Office Administration
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
- Expense Reporting
- Interpersonal Communication
- Professional and mature
- Travel Coordination
- Excel spreadsheets
Timeline
Director Short Term Missions
VisionTrust
09.2010 - Current
Assistant Manager
Starbucks
01.2005 - 09.2009
Associate of Arts - Office Administration
Trinity Bible College
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