Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Ryone

Summary

Over 30 years of Benefits experience as a Benefits and Payroll Specialist with a proven track record at FM Global. Adept in healthcare benefits and proficient in Microsoft Office. Excelled in resolving complex benefits issues, enhancing employee satisfaction by streamlining payroll processes, and ensuring accurate benefits enrollment. Demonstrates exceptional attention to detail and strong verbal communication skills, contributing to efficient policy writing and benefits administration.

Overview

36
36
years of professional experience

Work History

Benefits Specialist

FM Global
01.2000 - 04.2024
  • Calculated defined benefit pension plan benefits and enrolled eligible participants in retiree medical plans.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
  • Facilitated smoother onboarding experiences by integrating benefits orientation into new hire process.

Payroll Specialist

FM Global
09.1991 - 12.1999
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Approved and calculated employee's time for FMLA eligibility
  • Calculated sales incentive for salespersons on new and renewed policies.

Policywriter

FM Global
08.1988 - 08.1991
  • Typed insurance policies by using a Wang computer.

Education

Associate of Science - Travel Management

Bay Path University
Longmeadow, MA
05.1988

Skills

  • Experience in Workday and Peoplesoft systems
  • Highly knowledgeable of Defined Benefit retirement plans
  • Proficient in Microsoft office, Word and Excel
  • Meticulous attention to detail
  • Strong sense of ownership and self driven
  • Excellent verbal and written communication skills
  • Organized with exceptional time management skills
  • New employee enrollment

Timeline

Benefits Specialist

FM Global
01.2000 - 04.2024

Payroll Specialist

FM Global
09.1991 - 12.1999

Policywriter

FM Global
08.1988 - 08.1991

Associate of Science - Travel Management

Bay Path University

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Cheryl Ryone