Cheryl Salinger

Results-driven professional with a solid background in call center operations, demonstrating proficiency in telephone etiquette, computer systems, and script adherence. Proven ability to resolve issues and provide excellent customer service in fast-paced environments. While lacking specific experience with Medical Care Cost Fund (MCCF) billing practices, dedication to continuous learning and adaptability positions for quick learning. Eager to leverage existing skills and embrace new challenges to contribute effectively to the VA's mission of serving veterans, their families, and representatives. Strong interpersonal skills, commitment to quality assurance, and a proactive approach to process improvement contribute to valuable support for these important groups. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.