CHERYL Saunders
Owner Supervisor Cook
Summary
Accomplished business leader with a proven track record at Princeton Community Hospital, adept in business management and fostering customer relations. Skillfully increased customer satisfaction through strategic marketing and efficient operational processes. Expert in budget administration and team collaboration, significantly enhancing productivity and profitability without compromising service quality. Talented Owner with excellent marketing, customer service and facility oversight skills and more than years of experience. Highly effective and comfortable working with people at all levels in organization. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 36 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
34
34
years of professional experience
Work History
Owner Catering Business (Say Your Grace)
Cheryl And Bobby Saunders
03.1990 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Assistant Director of Dietary
Princeton Community Hospital
08.2019 - 12.2022
- Created and updated records and files to maintain document compliance.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Led team of 110 professionals in special projects and daily operations.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Oversaw purchasing and organization of inventory.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Kitchen Manager
Holiday Inn Express Hotel
11.2014 - 01.2019
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Owner
Maybeury Cafe
01.2009 - 02.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Science - Business And Human Resource Management
University of Phoenix
Tempe, AZ 05.2001 -
Associate of Science - Business Management And Marketing
Bluefield State College
Bluefield, WV 05.2001 -
Skills
Business Management
Timeline
Assistant Director of Dietary
Princeton Community Hospital
08.2019 - 12.2022
Kitchen Manager
Holiday Inn Express Hotel
11.2014 - 01.2019
Owner
Maybeury Cafe
01.2009 - 02.2014
Bachelor of Science - Business And Human Resource Management
University of Phoenix
05.2001 -
Associate of Science - Business Management And Marketing
Bluefield State College
05.2001 -
Owner Catering Business (Say Your Grace)
Cheryl And Bobby Saunders
03.1990 - Current
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