Cheryl Sheehan
Deer Park,NY
Summary
Strategic credit manager known for high productivity and efficient task completion. Skilled in risk assessment, financial analysis, regulatory compliance monthly forecasting, and actual budgets which ensure sound credit decisions. Excel in negotiation, problem-solving, and leadership, fostering strong relationships with clients and enhancing team performance with communication, problem problem-solving leadership. Thriving on maximizing productivity and efficiency in task completion.
Overview
3
3
years of professional experience
Work History
Credit Manager
TYR Sport Inc.
Farmingdale, NY
01.2024 - Current
- Maintained vigilance over customer account details for payment transactions.
- Ensured timely and accurate processing of all credit transactions.
- Monitored actual results to ensure alignment with budgeted amounts.
- Monitored cash flow activities on a daily basis in order to ensure sufficient funds are available at all times.
- Adhered to applicable laws, regulations, and standards for financial reporting.
- Lead weekly meetings with finance staff to discuss current workloads and performance metrics.
- Implemented internal controls over accounting processes to protect company assets from fraud or misappropriation.
- Reconciled daily cash receipts and applied payments to the appropriate accounts.
- Negotiated payment plans with past due customers while ensuring full compliance with company policies.
- Performed weekly audits of AR data entry accuracy for errors or omissions.
- Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
- Conducted credit checks on new customers prior to extending credit terms.
Accounts Receivable/Chargeback Manager
PC Richards & Son
Farmingdale, NY
07.2022 - 01.2024
- Managed client accounts including billing inquiries, contract renewals.
- Maintained customer accounts and billing information.
- Resolved customer inquiries regarding billing information.
- Researched and reviewed all aspects of the dispute process in order to determine root cause of the problem.
- Participated in cross-functional initiatives aimed at improving the customer experience when dealing with chargebacks.
- Compiled monthly and quarterly reports detailing overall performance metrics related to chargebacks.
- Maintained detailed records of all communications with customers relating to their disputes or inquiries.
- Generated accounting entries for completed payments.
- Monitored vendor performance against contractual obligations.
- Provided support in the development and implementation of internal control procedures over payments and receipts processes.
- Processed high volume of invoices for payment within established deadlines.
Credit and Collection Manager
Ferraro Foods
Melville, NY
11.2021 - 07.2022
- Prepared monthly reports summarizing account receivable status and trends.
- Established relationships with key personnel at customer companies to facilitate collections process.
- Participated in training sessions related to collecting past due accounts.
- Facilitated communication among departments within the organization regarding collection issues.
- Coordinated efforts between sales staff and customers regarding collection issues.
- Negotiated payment plans with delinquent customers while ensuring compliance with company policy.
- Analyzed customer payment history, credit ratings, financial statements, and other relevant information to determine creditworthiness of potential customers.
- Maintained accurate records of all payments posted in an organized filing system.
- Balanced daily cash postings with deposits to ensure accuracy of information entered into the system.
- Performed audits on accounts receivable transactions for compliance with company policies and procedures.
Education
Associate of Science - Travel And Tourism Hospitality
Fisher College
Boston, MA05-1997
High School Diploma -
East Islip High School
Islip Terrace, NY06-1995
Skills
- Credit Reports
- Proficient with multiple ERP systems
- Authorizations knowledge
- Credit evaluations
- Policy Development
- Customer Engagement
- Application Review
- Cash Flow Management
- Risk Assessments
- Credit analysis
- Risk Mitigation
- Client Relationship Management
- Regulatory Compliance
- Financial Forecasting
- Performance monitoring
References
References available upon request.
Timeline
Credit Manager
TYR Sport Inc.
01.2024 - Current
Accounts Receivable/Chargeback Manager
PC Richards & Son
07.2022 - 01.2024
Credit and Collection Manager
Ferraro Foods
11.2021 - 07.2022
Associate of Science - Travel And Tourism Hospitality
Fisher College
High School Diploma -
East Islip High School
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