Cheryl Simmons
General Manager
Prince George,VA
Summary
Customer service oriented individual looking for employment so that I may further my skills of building customer relationships and problem solving in customer situations.
Overview
11
11
years of professional experience
Work History
General Manager
Dinwiddie Memorial Park
06.2015 - Current
- Work closely with funeral homes and families on decision of burial and designing marker
- Correctly mark burial site and site for marker placement.
- Design and order markers for families.
- Inventory
- Financial accounts and take payment. Deposit on weekly basic.
- Data entry, typing and payroll.
- Cemetery and marker software, as well as word, excel, Power Point and Outlook.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage.
Sandwich Artist
Subway
08.2012 - 06.2015
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Monitored inventory and requisitioned low-stock items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Education
No Degree - Business Administration And Management
University of Phoenix
Tempe, AZSkills
- Cemetery and marker software
- PC Competency
- Self-motivated
- Client Relations
- Employee Scheduling
- Staff Motivation
- Data Review
- Communication Skills
- Coaching and Mentoring
- Marketing
- Staffing
- Administrative Skills
- Operations Management
- Troubleshooting Expertise
- Problem Resolution
- Verbal and Written Communication
- Inventory Control
- Leadership
- Sales Expertise
- Time Management
- Purchasing
- Customer Experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Life is made up of a series of judgments on insufficient data, and if we waited to run down all our doubts, it would flow past us.
Learned Hand
Timeline
General Manager
Dinwiddie Memorial Park
06.2015 - Current
Sandwich Artist
Subway
08.2012 - 06.2015
No Degree - Business Administration And Management
University of Phoenix
Similar Profiles
Thomas LongThomas Long
Firefighter/Paramedic at Dinwiddie Fire & Ems And Dinwiddie Emergency ManagementFirefighter/Paramedic at Dinwiddie Fire & Ems And Dinwiddie Emergency Management
James SchutteJames Schutte
Family Service Liason at Dignity Memorial/Wisconsin Memorial ParkFamily Service Liason at Dignity Memorial/Wisconsin Memorial Park
Kai PerryKai Perry
Groundskeeper at Dignity Memorial - Wisconsin Memorial ParkGroundskeeper at Dignity Memorial - Wisconsin Memorial Park
Tianna HerriottTianna Herriott
Beauty Advisor at Kohl'sBeauty Advisor at Kohl's
CORRETTA L CUSTISCORRETTA L CUSTIS
Nurse Case Manager at Kenner Army Health ClinicNurse Case Manager at Kenner Army Health Clinic