Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Smith

Fairport,OH

Summary

Hardworking individual with 11 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Deli Team Lead

Heinens
01.2018 - 04.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Learned other teammates' work tasks to train as backup.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Associate of Arts - Business Marketing

Lakeland Community College
Willoughby, OH
05.1985

High School Diploma -

Mentor High
Mentor, OH
05.1983

Skills

  • Team Contribution
  • Customer Service
  • Health and Safety Standards
  • Product Stocking and Rotation
  • Ability to Lift 40 Pounds
  • Interactive Communication Skills

Timeline

Deli Team Lead

Heinens
01.2018 - 04.2020

Associate of Arts - Business Marketing

Lakeland Community College

High School Diploma -

Mentor High

Similar Profiles

CREATE PROFILE
Cheryl Smith