Cheryl Smith
Birmingham,AL
Summary
Results-oriented social service professional committed to enhancing family dynamics and child development. Skilled in case management, interpersonal communication, and data analysis to drive positive outcomes. Focused on strategies that support family resilience and community well-being.
Overview
17
17
years of professional experience
Work History
Program Manager
University of Alabama at Birmingham
Birmingham, AL
10.2021 - Current
- Manage, analyze, and optimize the data system ETO (Efforts to Outcomes) to identify trends and drive continuous program improvements.
- Develop expertise in First Teacher Home Visiting models, PAT (Parents As Teachers), NFP (Nurse-Family Partnership), and HIPPY (Home Instruction for Parents of Preschool Youngsters) to enhance service delivery and outcomes.
- Produce actionable insights from data interpretation through regular reporting and presentations to Local Implementing Agencies (LIAs) and stakeholders.
- Conduct meetings and training sessions to guide LIAs on data entry and key findings.
- Provide technical assistance to LIAs, ensuring effective implementation of MIECHV benchmarks, and program requirements.
- Participate in Continuous Quality Improvement (CQI) initiatives to advance maternal and child health outcomes across program sites.
Parent Educator/Data Manager
United Ability
Birimngham, AL
06.2014 - 10.2021
- Delivered personalized home visits to families using the Parents as Teachers curriculum.
- Assessed developmental milestones using standardized tools and provided feedback to parents.
- Created tailored family plans to address individual needs and goals.
- Maintained accurate records of family progress, home visits, and program outcomes.
- Collaborated with community partners to provide resources and referrals.
- Managed and maintained ETO (Efforts to Outcomes) data reports, ensuring accuracy and compliance with program standards.
- Collected, analyzed, and reported program data to inform decision-making and improve service delivery.
- Provided training and technical assistance to staff on data entry and management processes.
Hourly Services Coordinator / Qualified Developmental Disability Professional
United Cerebral Palsy of West Alabama
Northport, AL
01.2011 - 01.2014
- Managed services for individuals with intellectual disabilities in residential and community environments.
- Ensured quality services by performing monthly home visits.
- Implemented customized plans and trained employees.
- Examined data insights to improve service efficacy.
- Directed recruitment, supervision, and monitoring for a team comprising more than 30 individuals.
- Coordinated communications with medical professionals, caregivers, and involved families.
Program Director
United Cerebral Palsy of West Alabama
Northport, AL
12.2010 - 01.2011
- Managed daily operations of a day habilitation center for adults with intellectual disabilities
- Designed and oversaw implementation of person-centered plans
- Evaluated and refined treatment approaches to maximize client progress
- Coordinated with agencies to ensure effective service delivery
- Supervised direct care staff and analyzed program data to enhance outcomes
Medicaid Waiver Case Manager
Ability Alliance of West Alabama
Northport, AL
02.2008 - 12.2010
- Provided case management services for intellectually disabled individuals under Medicaid Waiver Program
- Ensured proper services by conducting regular home visits.
- Identified client needs and developed comprehensive case management plans
- Ensured Medicaid eligibility through regular assessments and documentation.
- Advocated for client safety, well-being, and quality of life
Education
Bachelor of Science - Psychology, Social Work, Spanish
The University of Alabama
Tuscaloosa, ALSkills
- Proficient in Microsoft Office Suite
- Skilled in multiple operating systems
- Intermediate Spanish proficiency
- Experienced in caseload management
- Strong in developing and maintaining community relationships
- Experienced in interpreting, analyzing, and reporting data insights to stakeholders
Timeline
Program Manager
University of Alabama at Birmingham
10.2021 - Current
Parent Educator/Data Manager
United Ability
06.2014 - 10.2021
Hourly Services Coordinator / Qualified Developmental Disability Professional
United Cerebral Palsy of West Alabama
01.2011 - 01.2014
Program Director
United Cerebral Palsy of West Alabama
12.2010 - 01.2011
Medicaid Waiver Case Manager
Ability Alliance of West Alabama
02.2008 - 12.2010
Bachelor of Science - Psychology, Social Work, Spanish
The University of Alabama
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