Cheryl Smith-Usher
Scottsburg,IN
Summary
Experienced with office management in chiropractic setting, focusing on patient care and operational efficiency. Utilizes strong multitasking abilities to manage day-to-day operations and staff coordination. Knowledge of healthcare administration and patient relationship management ensures well-run and patient-focused practice.
Overview
26
26
years of professional experience
Work History
Office Manager
Eagle Chiropractic
05.2019 - Current
- Enhanced patient satisfaction by overseeing daily office operations and workflow.
- Optimized scheduling systems, significantly reducing patient wait times and improving efficiency.
- Implemented EHR systems, increasing data accuracy and streamlining patient information retrieval.
- Coordinated billing processes, ensuring timely collections and accurate insurance claim submissions.
- Built referral networks by developing strong relationships with local healthcare providers.
- Executed marketing initiatives, boosting community awareness and attracting new patients.
Co-Owner
Sapphire Spa and Wellness
06.2022 - 12.2025
- Expanded outreach through partnerships with local businesses and community organizations.
- Enhanced brand visibility by participating in events and sponsoring local charities.
- Attracted new clients by developing targeted marketing strategies and social media campaigns.
- Nurtured customer relationships through effective communication and engagement initiatives.
- Streamlined daily operations to improve workflow and resource management efficiency.
- Oversaw financial planning to align budgeting with profitability objectives.
Teacher
Scott Co School District 1
08.1999 - 05.2019
- I taught 4th and 5th grade Special Needs classes from 1999 to 2006
- I taught Kindergarten from 2006 to 2019
- Developed engaging lesson plans that fostered student curiosity and creativity.
- Implemented individualized instruction to address diverse learning needs of students.
- Established a positive classroom environment that promoted social skills and cooperation.
- Collaborated with parents to enhance student development and address concerns effectively.
- Integrated technology into lessons to support interactive learning experiences.
- Evaluated student progress through assessments, adapting instructional methods accordingly.
- Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting.
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
- Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual, and social development.
- Played games with students to increase understanding of subjects.
- Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
- Observed and assessed student performance and charted progress.
- Instructed children between ages 5 and 6 on mathematical basics.
- Coordinated special events like class performances or presentations that showcased students'' talents and accomplishments while engaging families in their children''s education journey.
- Maintained thorough records of student performance data, using this information to inform future instruction decisions and communicate progress with parents regularly during conferences or meetings.
- Managed diverse classrooms with various levels of ability, accommodating each student''s unique strengths while addressing their challenges effectively.
- Collaborated with colleagues to create and use enhanced technology and smart boards.
- Incorporated hands-on activities into lessons to engage students kinesthetically and enhance understanding of complex topics.
- Organized extracurricular activities like clubs or field trips that enriched students'' educational experiences while fostering social skills and teamwork abilities.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Recognized children's physical, emotional and social needs for personalized support.
- Monitored and evaluated student progress through regular assessments and observations.
- Reported to parents and administration about student progress.
- Incorporated art, music and physical activity into curriculum for well-rounded education.
- Created and supervised variety of hands-on learning activities for fun and engagement.
- Developed and implemented behavior management strategies for creation of ideal learning environment.
- Kept accurate documents about student progress for school and parent records.
- Monitored use of technology, enhancing student learning and technological skills.
Education
Masters - Special Education
Indiana University Southeast
New Albany, IN07.2000
Degree - Hearing Impaired & Elementary K-4
Eastern Kentucky University
Richmond, Ky05.1997
Skills
- Supervised team members
- Created individualized care plans
- Compassionate patient assistance
- Patient and insurance liaison
- Engaged with billing service provider
- Personal injury case expertise
- Oversaw patient accounts
- Managed calendar
- Business marketing strategies
- Customer service
- HIPAA compliance
- Patient scheduling
Timeline
Co-Owner
Sapphire Spa and Wellness
06.2022 - 12.2025
Office Manager
Eagle Chiropractic
05.2019 - Current
Teacher
Scott Co School District 1
08.1999 - 05.2019
Masters - Special Education
Indiana University Southeast
Degree - Hearing Impaired & Elementary K-4
Eastern Kentucky University