Summary
Overview
Work History
Skills
Timeline
Education
Generic

Cheryl Sorrentino

Whitehall,PA

Summary

Strong background in customer service, successfully managed individuals and corporate events to achieve business goals. General office capabilities with excellent phone manner. Transferable skills, willing to learn and grow, reliable and driven. Computer skills -applications relate to MS Word, Micros POS system or the internet.

Overview

14
14
years of professional experience

Work History

Office Furniture Installer

Office Installation Services
Phoenixville, Pennsylvania
09.2013 - 11.2024
  • Knowledge of basic fundamentals of office furniture installation.
  • Document detailed inventory of product when necessary.
  • Performed tasks within a specific period of time.
  • Inspected product for any defects.
  • Moved large quantities of office furniture safely by utilizing dollies or carts.
  • Tested all installed furniture pieces to make sure they were properly assembled and operational.
  • Ensured that all work areas were clean and free of debris after installation was complete.
  • Communicated effectively with customers throughout the installation process.
  • Worked closely with team members to ensure timely completion of projects.
  • Prepared new facilities for office moves and setups by placing desks and chairs in specified areas.
  • Read and interpreted furniture prints and models for proper layout.

Event Coordinator/Customer Service

Rascals Food and Fun
Allentown, Pennsylvania
08.2010 - 01.2013
  • Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
  • Created detail reports outlining event planning progress, timelines, budgets and other relevant information.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
  • Collaborated with clients to understand their vision and requirements, customizing events to meet their specific needs.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Coordinated with internal teams to ensure timely delivery of products and services for events.
  • Managed on-site event staff and provided training and supervision to ensure high levels of service.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Attended and participated in events.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Strategically motivated customers towards acquiring additional products or services.

Skills

  • Problem-solving aptitude
  • Inter personal communication
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Computer skills
  • Accuracy and precision
  • Reliability
  • Event planning
  • Time management

Timeline

Office Furniture Installer

Office Installation Services
09.2013 - 11.2024

Event Coordinator/Customer Service

Rascals Food and Fun
08.2010 - 01.2013

High School Diploma -

Dieruff High School

Education

High School Diploma -

Dieruff High School
Allentown, PA

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Cheryl Sorrentino