Cheryl Stamper
Norman,OK
Summary
Experienced Sr. Production Manager with deep expertise in client service, print production, branded merchandise, and eStore operations. Proven ability to build strong client relationships, deliver exceptional service, and lead projects to successful completion while meeting quality, budget, and schedule expectations. Seeking a role that leverages this skill set within a collaborative, growth‑oriented, and fun environment.
Overview
16
16
years of professional experience
Work History
Sr Production Manager
HHGlobal / Innerworkings
Chicago, Illinois
03.2018 - Current
- Oversee print production, ensuring timely delivery through effective scheduling.
- Coordinated cross-functional teams to enhance workflow and achieve timely project completion.
- Managed vendor relationships to optimize supply chain efficiency.
- Conducted regular meetings with client team leaders to review project status and align budgets.
- Reviewed production order schedules and inventory levels to assess product availability.
- Develop standard operating procedures for clear planning criteria in production systems for direct mail and ad hoc projects.
- Implemented new e-stores while supporting ongoing needs for print-on-demand and inventory items.
- Supported e-store by continuously updating offerings based on inventory and demand.
Sales and Customer Service Associate
Texoma Print Services
Durant, Oklahoma
04.2010 - 03.2018
- Provided key customers with product information and service support for informed decision-making.
- Suggested tailored product solutions to meet individual customer needs, emphasizing branded merchandise features.
- Developed strong relationships with key clients through consistent communication and follow-up.
- Assisted customers with inquiries and service requests to enhance overall experience.
- Managed multiple tasks simultaneously while ensuring accuracy and attention to detail.
Education
Associate of Science - Graphic Arts
Oklahoma State University Technical School
Okmulgee OK05-1986
Skills
- Client and Supplier Relationships
- Project management
- Production quality & scheduling
- Budget management
- SOP development
- Cross-functional teamwork
- Inventory assessment
- Proficient in Noosh, ASANA and HUB programs
References
References available upon request.
Timeline
Sr Production Manager
HHGlobal / Innerworkings
03.2018 - Current
Sales and Customer Service Associate
Texoma Print Services
04.2010 - 03.2018
Associate of Science - Graphic Arts
Oklahoma State University Technical School