Provide First Aid Nursing Care for all injuries and illnesses.
Mitigate OSHA Recordability and Lost time reversal with Workers’ compensation injuries.
Provide ergonomic education, provide protective work habits to reduce injuries in the workplace.
Provide 24/7 Telephonic Injury Triage assessments for all Employees.
Partner with TPA for claims handling and claims resolution strategies.
Practice Case Management through coordination of health care Services.
Physician Correspondence to identify results-oriented treatment plans for injured Workers.
Comply with Occupational Safety and Health Administration (OSHA) rules and regulations, Department of Transportation regulations and other regulatory agencies as applicable.
Delivery services to maintain safe and healthy workforce; to reduce employee lost time and contain costs.
Telehealth Triage Nurse (part time)
University Hospital
Syracuse
09.2010 - 01.2020
Provide symptom-based telephone triage to pediatric and adult practice, in a 24/7 call center.
Provide general health, clinical and disease education for inbound and outbound calls, providing clinical support to public and member callers.
Conduct assessments of callers presenting symptoms.
Develop, implement plan of care selecting appropriate guidelines and dispositions based on policy and procedures and Nursing knowledge.
Standards of care for HMO and telephone call center policy and procedures.
Registered Nurse
St Joseph's Medical Urgent Care
Fayetteville
01.1995 - 03.2016
All Clinical RN duties Ambulatory Care Center
Senior Nurse Case Manager
Liberty Mutual Insurance Company
East Syracuse
08.1999 - 06.2009
Proactive telephonic management for workers compensation claims.
Primary goals are to establish early dialogue with injured workers, employers and physicians, and coordinate treatment and return to work.
Reduce medical and indemnity costs.
Review Medical treatment request for necessity and appropriateness of treatment under WC Medical Guidelines.
Nurse Case Manager
Hartford Insurance
Syracuse
08.1993 - 01.1995
Workers Compensation Case Management
Registered Nurse
Upstate Medical University
Syracuse
07.1991 - 08.1993
Clinical floor nurse Pediatrics
Education
Registered Nursing
Mohawk Valley Community College
Utica, NY
Skills
Occupational health compliance
Telephonic triage assessments
Case management coordination
Workplace ergonomic education
First aid nursing care
Workers' compensation management
Certification
BLS CPR
Certified CCM National Certification Commission for Case Managers