Skilled team player with strong background in restaurant and retail environments. Works well
independently to handle assignments and always ready to go beyond basics assignments. Quick
learner with good computer abilities.
Overview
27
27
years of professional experience
Work History
Merchandise
Vendor
Arvada, CO
08.2022 - 02.2023
Completed multiple resets per day to keep inventory well-organized and presentable based on
merchandising plans
Organized book and magazine racks and table displays to maintain visually appealing
environments
Recorded product issues and return transactions using electronic product tracking databases
Conducted quality control checks on products and verified proper storage
Generated and verified necessary shipping paperwork, packing lists and bills of lading
Conducted weekly cycle counts to contribute to successful inventory management.
Lead Server Trainer, Dba
SuTaco & Rialto
Denver, CO
01.2020 - 08.2021
Trained new servers on company policies, service standards and best practices
Used POS system to accurately input orders and process payments
Upheld high sanitation and safety standards while delivering and serving food
Handled multiple tables simultaneously with high service quality
Answered customer menu questions and offered suggestions based on individual preferences
Supported FOH and BOH teams by finishing dishes with garnishes, preparing desserts and
collecting special beverages from bartenders.
Key Manager & Server, Dba
Table Mountain Inn & Cantina
, CO
03.2012 - 01.2012
Closed out drawers at end of shifts by balancing registers, investigating overages and shortages
and completing terminal reports
Maintained restaurant's reputation for service excellence by effectively overseeing FOH team
Coordinated training for new FOH staff and coached established employees on procedures to
correct problems
Monitored employee compliance with health codes and enforced compliance to protect
customers and minimize liabilities
Used daily huddles to share new policy information with staff and correct ongoing problems
Interviewed job applicants, processed new hire paperwork and provided on-the-job training
Maintained appropriate coverage levels for expected customer loads by continuously
forecasting needs and adjusting schedules
CS
05.1996 - 01.1996
Greeted guests promptly, shared daily specials and collected drink orders to offer superior
service
Answered phones to take orders for customer pick up or delivery
Handled multiple tables simultaneously with high service quality.
Education
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Red Rocks Community College
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Johnson County Community College
Skills
Customer service High-volume dining
Safe alcohol service Schedule oversight
Front of house operations Training and development