Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Stewart

Niceville

Summary

Skilled in property management systems and software, I enhanced efficiency and guest satisfaction at Motel 6 through innovative solutions and exceptional service. My background spans from security forces in the US Air Force to network monitoring, where I significantly contributed to safety and data accuracy. My proactive approach and problem-solving skills drive continuous improvement and operational excellence.

Overview

23
23
years of professional experience

Work History

Property Management

Private
01.2022 - Current
  • Improved property management efficiency by implementing a comprehensive inventory tracking system.
  • Oversaw property management teams to maintain high standards of cleanliness, safety, and security within the residential community.
  • Acted as a liaison between residents and property management, addressing concerns effectively to maintain a positive living environment.
  • Coordinated scheduled departures and arrivals with property management team members to minimize vacancy periods between rentals effectively.

Property and Realestate Photographer

Self Employed
09.2018 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.

Night Auditor

Motel 6
10.2020 - 12.2022
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Generated and printed daily financial reports to track hotel performance.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Coordinated with housekeeping staff to address any overnight room maintenance requests or special accommodations needed.
  • Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.

Network Monitor

USDA
07.2008 - 07.2010
  • Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
  • Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
  • Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
  • Provided comprehensive support during clinical trials, ensuring adherence to protocols and data collection accuracy.
  • Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
  • Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.
  • Assisted with staff training on new monitoring technologies, facilitating seamless adoption within the workplace.
  • Improved efficiency in the department by streamlining documentation processes for accurate record keeping.
  • Monitored government regulations and standards to provide alignment with company policies and procedures.
  • Reduced false alarms through regular calibration of monitoring equipment, minimizing disruptions to patient care.
  • Facilitated smooth transitions between shifts by providing thorough handoff reports, ensuring continuity of care for monitored patients.
  • Monitored number of cases received and returned by employees on weekly, monthly, and quarterly basis.
  • Facilitated safer workplace environment, identifying and addressing potential safety risks.

Security Forces Officer

US Air Force
02.2002 - 07.2003

Pass and ID, security duty on military installations, escort services for high ranking officers and dignitaries.

Education

Certificate Of Completion, Promotion Rank - Security Forces And Law Enforcement

Air Force Security Forces School
LACKLAND AFB San Antonio Texas

Bachelor Of Arts And Science - Photography, Video Production

Art Institute of Dallas
Dallas,Texas

Bachelor In Arts And Sciences - Photography

Academy of Art University
San Francisco, CA

Skills

  • Property Management Systems
  • Property management software knowledge
  • Property management software proficiency
  • Property management know-how

Timeline

Property Management

Private
01.2022 - Current

Night Auditor

Motel 6
10.2020 - 12.2022

Property and Realestate Photographer

Self Employed
09.2018 - Current

Network Monitor

USDA
07.2008 - 07.2010

Security Forces Officer

US Air Force
02.2002 - 07.2003

Certificate Of Completion, Promotion Rank - Security Forces And Law Enforcement

Air Force Security Forces School

Bachelor Of Arts And Science - Photography, Video Production

Art Institute of Dallas

Bachelor In Arts And Sciences - Photography

Academy of Art University
Cheryl Stewart