Summary
Overview
Work History
Education
Skills
Timeline
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CHERYL STORRS

SEATTLE,WA

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

12
12
years of professional experience

Work History

Office Manager

All Stripes, LLC
01.2021 - 09.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Project Coordinator - Commercial Construction

Venture General Contracting
01.2013 - 12.2020
  • Managed resource estimates, project timeline, project milestones, task dependencies and critical path.
  • Coordinated project activities with vendors and suppliers and maintained relationships.
  • Created quality management plan, developed and maintained project documentation and oversaw project design.
  • Negotiated terms and conditions for customer contracts.
  • Determined risks and created risk-mitigation strategies.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Warranty Administrator

Johnson Barrow
05.2011 - 12.2017
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Processed claim paperwork and followed up on missing information to complete processing.
  • Monitored factory recalls and announcements to stay on top of changes.
  • Maintained detailed service and customer records.
  • Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
  • Gathered paperwork and contacted customers to book appointments.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Communicated effectively with staff members of operations, finance and clinical departments.
  • Calculated adjustments, premiums and refunds.

Education

Legal Secretary - Legal

Highline Community College
Kent, WA
06.1995

Skills

  • Inventory Control
  • Data Entry
  • Bookkeeping
  • Supply Management
  • Expense Reporting

Timeline

Office Manager

All Stripes, LLC
01.2021 - 09.2023

Project Coordinator - Commercial Construction

Venture General Contracting
01.2013 - 12.2020

Warranty Administrator

Johnson Barrow
05.2011 - 12.2017

Legal Secretary - Legal

Highline Community College

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CHERYL STORRS