Cheryl Bonello

In between jobs I would continue to work by driving for Doordash.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.

• Assisted sales teams in creating tailored solutions for prospective clients based on their unique needs and requirements, increasing overall conversion rates.
• Provided expert guidance during critical system migrations or upgrades, minimizing downtime and ensuring smooth transitions for endusers.
• Optimized resource allocation through workload analysis, ensuring timely completion of tasks and reduced operational costs.
• Mentored junior team members in best practices for effective problem-solving techniques, improving their ability to address client concerns quickly.

• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
• Kept office records organized and supplies well-stocked for optimal team performance.
• Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
• Supported office clerical functions using word processing and other software, email and office machines.
• Responded to inquiries from callers seeking information.
• Interacted with customers by phone, email, or in-person to provide information.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.