Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Sutfin

Jonesboro,AR

Summary


Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and enhancing customer satisfaction.

Overview

13
13
years of professional experience

Work History

Store Team Member

SUB2Grubs Rest.
01.2023 - Current
  • Delivered exceptional customer service, enhancing overall guest satisfaction and loyalty.
  • Operated POS systems efficiently, ensuring accurate transactions and timely service.
  • Maintained cleanliness and organization of store areas, promoting a welcoming environment.
  • Assisted in inventory management, tracking stock levels and minimizing waste.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.

Storage Specialist

Storage Depot
08.2017 - 01.2020
  • Managed inventory levels and ensured accurate tracking of storage items.
  • Implemented efficient organization systems to optimize space utilization.
  • Collaborated with cross-functional teams to improve storage processes and workflows.
  • Conducted regular audits to maintain compliance with safety regulations and standards.
  • Monitored performance metrics to identify areas for improvement in operations.

Assistant Manager

Snappy Mart
12.2012 - 06.2017
  • Assisted in managing daily operations and coordinating staff schedules.
  • Supported inventory management by tracking stock levels and product orders.
  • Contributed to team training initiatives, enhancing employee knowledge and performance.
  • Monitored compliance with company policies and procedures during daily activities.
  • Handled customer inquiries, ensuring satisfaction and timely resolution of issues.
  • Conducted routine audits of procedures to maintain accuracy in operational tasks.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Brookland High
Brookland, AR
04-1987

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Customer engagement
  • Merchandise display
  • POS system operation
  • Customer service
  • Strong communication and interpersonal skills
  • Attention to detail
  • Positive customer engagement
  • Store opening and closing
  • Basic mathematics
  • Decision-making
  • Excellent written and verbal communication
  • Engaging with diverse customers
  • Goal driven
  • Payment processing
  • Ability to lift 40 pounds
  • Computer proficiency and Microsoft office
  • Store policies and procedures
  • Sales and promotions
  • Microsoft applications proficiency

Timeline

Store Team Member

SUB2Grubs Rest.
01.2023 - Current

Storage Specialist

Storage Depot
08.2017 - 01.2020

Assistant Manager

Snappy Mart
12.2012 - 06.2017

Brookland High

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