Cheryl Tang-how
Boca Raton,FL
Summary
Professional recruiter with proven track record in talent acquisition and candidate relationship management. Skilled in sourcing, interviewing, and onboarding top talent while fostering collaborative team environment. Known for adaptability, strong communication, and problem-solving abilities. Proficient in using recruitment software and tools to drive results and meet hiring goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Director of Admissions/Operations Executive
Empire Education Group
03.2019 - 10.2024
- Implemented recruitment methods designed to increase application pool within targeted areas.
- Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Utilized data-driven insights to make informed decisions, optimizing outreach efforts for maximum return on investment.
- Ensured compliance with state regulations and accreditation standards regarding admission policies, maintaining the institution's reputation for integrity and quality education services.
- Implemented strategies to increase student recruiting, engagement and retention.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Prepared and administered budget of $4.1 million dollars yearly for campus with 15 or more students monthly.
Senior Recruitment Advisor
CTI
09.2015 - 02.2019
- Assist other members of the Admissions department in routine and occasional activities as defined by your supervisor, and to perform other duties as assigned by the Admissions management
- Review and decision transfer applications for admissions
- Collaborate with members of the admissions team and other academic departments
- Provide exceptional customer service to all constituents and perform other duties as assigned by the Senior Advisor or Senior Director of Admissions
- Advise prospective students and families about the admissions and enrollment process
- Provides comprehensive, individualized admissions and transfer counseling to interested prospects in-person, by phone, by Skype, or by email
- Advised prospective students on all aspects of the CTI’s program, including program structure, admissions, degree requirements, academic areas of interest, curriculum, educational and career goals, course delivery
- Reviews college transcripts to determine remediation needs and maintains Admissions files to ensure compliance within our accreditation guidelines
- Provide accurate and timely information regarding academic programs, application and enrollment procedures and requirements and any Admissions related information to the student
- Ability to remain flexible and easily adapt to changes in work environment or schedule
Talent Acquisition Specialist
CCI
12.2008 - 08.2015
- Mid-Atlantic Region, MD/DC/VA
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Sourced and screened candidates for Healthcare Adjunct Professional, Senior Leaders and various corporate and entry-level roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Recruitment Specialist
ITT Technical Institute
07.2002 - 11.2008
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Developed strong relationships with hiring managers, ensuring clear communication and understanding of position requirements and expectations.
- Partnered with HR teams to develop attractive compensation packages for new hires, ensuring competitiveness within the market.
- Leveraged social media platforms to boost employer brand visibility, attracting higher caliber of applicants.
Talent Acquisition Manager
Life Plus International
02.1998 - 06.2002
- Company Overview: International/ Oversees
- Collaborated with hiring managers to determine staffing needs and job requirements
- Worked with healthcare employees to determine specific job qualifications for CNA/MA/MCB and entry level positions
- Worked with healthcare employees to determine specific job qualifications
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles
- Continuously evaluated and refined recruitment strategies based on feedback from clients, candidates, and industry developments to maintain a competitive edge
- Tailored recruitment strategies to meet unique needs of various healthcare departments, enhancing overall hiring success
- Managed the onboarding process for new hires including paperwork completion, orientations
- Built a robust pipeline and diverse pool of candidates to meet current or future hiring needs
- I identified talent management priorities and goals and collaborated closely with human resource personnel
- International/ Oversees
Network Analyst
BTG Concepts
01.1995 - 01.1998
- Performed daily monitoring of the networks and reported any irregularities or performance issues
- Assisted in troubleshooting complex networking problems related to LAN and WAN communications
- Monitored system performance metrics to ensure optimal throughput levels were maintained
- Created detailed reports outlining security threats identified during regular scans of the network environment
- Maintained documentation regarding all changes made to the network infrastructure
- Ensured compliance with industry standards for data protection such as HIPAA and PCI-DSS
- Audited security system periodically to ensure they are up to date with current security policies
Education
Associate of Arts - Network and System Administration
Strayer University
Baltimore, MD05.1997
Skills
- Performance tracking
- Candidate sourcing
- Applicant tracking systems
- Personnel recruitment
- Healthcare industry
- Compliance
- HR laws
- Talent acquisition
- Documentation and recordkeeping
- Recruitment management
- Talent management
- New hire onboarding
- Attention to detail
- Military Enrollment( DD-14/ Chapter 25/GI-Bill Funding)
Certification
Security Clearance Level (4), Expired/ Eligibility Approved
Accomplishments
- Certified Leadership 1995
- Professional Development Certified 1995
- Network/Security Certified 1995
Timeline
Senior Director of Admissions/Operations Executive
Empire Education Group
03.2019 - 10.2024
Senior Recruitment Advisor
CTI
09.2015 - 02.2019
Talent Acquisition Specialist
CCI
12.2008 - 08.2015
Recruitment Specialist
ITT Technical Institute
07.2002 - 11.2008
Talent Acquisition Manager
Life Plus International
02.1998 - 06.2002
Network Analyst
BTG Concepts
01.1995 - 01.1998
Security Clearance Level (4), Expired/ Eligibility Approved
Associate of Arts - Network and System Administration
Strayer University
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