Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
21
21
years of professional experience
Work History
Senior Administrative Assistant
Advanced Revenue Management
08.2018 - 06.2022
Reviewed budget and approved all invoices
Reduced office supply and facility management costs by 50%
Supported program operations by preparing and updating documents, reports and spreadsheets.
Created and updated records and files to maintain document compliance.
Offered technical support and troubleshot issues to enhance office productivity during the move from office to WAH during Covid for 65 employees in 2 weeks time
Coached new employees on administrative procedures, company policies, and performance standards.
Office Manager
Herbcat Industrial
02.2011 - 05.2018
Obtained work permits, Apostilles, badges and security clearance to allow U.S. Employees to work in Aruba
Scheduled drug tests, written exams and classes needed for obtaining certifications for specialty work; (machining, bolting, leak sealing)
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Executive Secretary
Aetna Insurance
07.2007 - 12.2010
Collating information and documentation from Aetna's claim system, Westlaw, etc., on new cases and assigned to outside counsel and scheduled depositions
Managed calendars, heavy conference call volume & scheduling of meetings, travel arrangements for Lead Counsel, V.P. Compliance and 4 Paralegals
Handled confidential information in professional manner.
Maintained claimant and client files and captured critical data on proprietary system and sent closed files to Iron Mountain for retention
Executive Assistant
Aetna Insurance
12.2001 - 07.2007
Produced graphs, PowerPoint presentations and spreadsheets pertaining to sales numbers/objectives for distribution to all V.P.'s
Handled confidential and sensitive information with discretion and tact.
Coordinated Team Building Exercises for Directors and End of Year International sales conference for top sales reps
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.