Developed project plans, assigned team roles, defined deliverables, and established milestones.
Identified project risks and issues while formulating mitigation strategies and contingency plans.
Prepared and presented project progress reports highlighting achievements and risk management efforts.
Created change management strategies to facilitate successful adoption and minimize resistance.
Conducted post-validation analyses to capture lessons learned and optimize project management practices.
Led planning and execution of key organizational projects in alignment with goals, timelines, and budgets.
Create work orders or system change requests to optimize processes.
Assist others in identifying solutions to issues that negatively impact the program and/or project plan.
Facilitated ongoing dialogue with Cotiviti to resolve issues and manage change requests and work orders.
Partnered with internal teams and health plans to ensure compliance with contracts and regulations.
Maintained and updated provider specialty lists across all health plans.
Monitored daily files for provider performance management and clinical validation, ensuring data integrity.
Led new projects focused on system enhancements and operational improvements, overseeing CIT approvals.
Recognized by my peers for demonstrating exceptional commitment, compassion, and collaboration in the workplace. Recognized for going above and beyond to support colleagues, drive results, and embody core organizational values.