Cheryl Tohtsoni
Teec Nos Pos,AZ
Summary
Dedicated cashier with a strong focus on customer service, cash handling, and team collaboration. Proven ability to resolve customer issues and enhance satisfaction through attentive service and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Cashier
Mexican Water #509
Mexican Water , AZ
03.2014 - 06.2019
- Processed customer transactions accurately and efficiently at a busy retail location.
- Handled cash, credit, and debit transactions while ensuring adherence to security protocols.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries, providing knowledgeable recommendations and support.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints promptly to enhance satisfaction and loyalty to the store.
- Maintained cleanliness and organization of the checkout area for optimal customer experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized and replenished shelves with merchandise to ensure product availability. with merchandise when needed.
- Trained new cashiers on company policies, procedures, and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collaborated with team members to manage inventory levels and stock merchandise accordingly.
- Implemented promotional displays to highlight seasonal items and increase customer engagement.
- Performed various tasks to enhance store operations. as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Education
Some College (No Degree) - Business Administration
College of Eastern Utah
BlandingSkills
- Transaction processing
- Cash register management
- POS operation
- Cash management
- Inventory control
- Customer engagement
- Client support
Timeline
Cashier
Mexican Water #509
03.2014 - 06.2019
Some College (No Degree) - Business Administration
College of Eastern Utah