Proven Sales Associate with a track record of enhancing customer satisfaction and fostering team productivity at Walgreen's Pharmacy. Excelled in problem-solving and time management, boosting repeat business through exceptional service. Skilled in cash handling and customer service, consistently maintaining high levels of accuracy and customer rapport.
Overview
16
16
years of professional experience
Work History
Sales Associate
Walgreen's Pharmacy
12.2014 - 01.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Sales Associate
Walgreens Boots Alliance
10.2011 - 10.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Holiday Inn Express Hotel Suites
01.2009 - 01.2010
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Pharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care PharmacyPharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care Pharmacy