Cheryl Ward
Chattanooga,Tennessee
Summary
I am an experienced correctional officer with fourteen years in criminal justice and law enforcement. I am safety-oriented, fair, and professional when dealing with unruly offenders and problem situations, also friendly with a strong drive to succeed. Highly organized, proactive, and punctual with a team-oriented mentality.
Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.
Overview
34
34
years of professional experience
Work History
Caregiver
Julie Hawthorne
Ringgold, GA
10.2022 - 12.2024
- Provided companionship for my client by engaging in conversation and participating in recreational activities.
- Coordinated transportation services for client when necessary.
- Accompanied clients to church.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided emotional support to client during difficult times.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted with meal planning to meet nutritional plans.
- Organized oral medications for clients following dosage and schedule requirements.
Caregiver
Senior Haven
Chattanooga, TN
05.2021 - 08.2022
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support to clients during difficult times.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with meal planning to meet nutritional plans.
- Maintained clean and well-organized environment for client happiness and safety.
Caregiver
Judy Maurelus
Wildwood, GA
05.2020 - 03.2021
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Maintained detailed records of services performed on the client.
- Planned and prepared healthy meals and snacks for the client and provided assistance with eating when necessary.
- Assisted my client with activities of daily living, such as bathing, dressing and grooming.
Caregiver
Catherine Gray Makeup Artistry
Chattanooga, TN
07.2018 - 01.2020
- Provided companionship for my client by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted my client with activities of daily living, such as bathing, dressing and grooming.
Correctional Counselor
Core Civic
Chattanooga, TN
11.2016 - 06.2018
- Observed emotional and physical conditions of inmates to identify and proactively address concerns
- Determined and assigned inmates to appropriate housing
- Supervised and inspected inmates' rooms and premises for illegal items
- Supervise staff working in housing unit
- Reported unusual conditions and questionable items to supervisor for corrective action.
Correctional Officer
Department of Correctional Services
Kingston, Jamaica
04.2000 - 07.2012
- Inspected cells and conducted random searches of common areas
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Detected potential threats and quickly defused conflicts
- Maintained clear and open communications with facility areas to support safe operations
- Informed inmates and visitors of rules, safety and security procedures and responsibilities
- Supervised residents during meal distribution and intake, recreation time and work-site performance
- Applied non-violent response tools and physical restraint during problematic situations
- Received property from incoming inmates, provided receipts and inspected items for contraband
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
SCHOOL Principal
Little One Nursery and Pre-School
Spanish Town, Jamaica
09.1990 - 03.2000
- Developed positive relationships with school students, teachers and local community
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions
- Encouraged and voiced positive feedback to mentor and motivate new teachers
- Developed platform for instructional practices design through data-driven decision-making
- Instructed teachers on classroom management, behavior and instructional strategies
- Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle
- Informed students and parents of policies and procedures regarding student behavior and disciplinary actions
- Presented resources and opportunities to teaching staff for further professional development and curriculum training courses
- Collaborated with various departments to support and establish programs, lessons and student activities
- Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds
- Monitored and evaluated the performance of school employees
- Facilitated staff meetings to convey policy changes and hear employee input
- Collaborated with parents and administrators to drive problem resolution and enforce discipline
- Monitored school administration activity and implemented policies to support student safety, inclusion and academic success.
Education
Bachelor of Integrated Studies - Social Work & Criminal Justice
The University of Tennessee
Chattanooga, TN12.2022
Associate of Science - Social Work
Chattanooga State Community College
05.2020
Skills
- Field Supervision
- File Reviews
- Corrections Experience
- Community Service Programs
- Firearm Basic Training
- Outreach Programming
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Organizational Skills
- Active Listening
- Planning & Organizing
- Problem Resolution
- Relationship Building
- Team Building
- Conflict Resolution
- First Aid/CPR
- Team Management
- Meal Preparation
- Progress Documentation
- Incident Reporting
- Patient Companionship
- Compassionate client care
- Documentation
- Housekeeping
- Personal Hygiene Assistance
- Medication and Appointment Reminders
- Case management experience
- Problem-Solving
Additional Information
- Activities and Honors , Member of Phi Theta Kappa since 2020 Made Dean's List 8 consecutive semesters (2018-2022) Recognition from Clifton SDA church for significant contribution to the welfare department and organizing and participating in community outreach programs Recognition from the Department of Correctional Services in Jamaica for volunteering my service in the annual Prison Ministry Outreach Program .
Timeline
Caregiver
Julie Hawthorne
10.2022 - 12.2024
Caregiver
Senior Haven
05.2021 - 08.2022
Caregiver
Judy Maurelus
05.2020 - 03.2021
Caregiver
Catherine Gray Makeup Artistry
07.2018 - 01.2020
Correctional Counselor
Core Civic
11.2016 - 06.2018
Correctional Officer
Department of Correctional Services
04.2000 - 07.2012
SCHOOL Principal
Little One Nursery and Pre-School
09.1990 - 03.2000
Bachelor of Integrated Studies - Social Work & Criminal Justice
The University of Tennessee
Associate of Science - Social Work
Chattanooga State Community College
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