Cheryl White
Philadelphia,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multitask. To seek and maintain full-time position that offers professional challenges utilizing my skills.
Overview
14
14
years of professional experience
Work History
Orthodontic Financial and Treatment Coordinator
Valley Orthodontics
03.2016 - Current
- Verified patient insurance eligibility and benefits.
- Submitted claims and pre authorizations with multiple insurance companies including all PPO and HMO plans. , including dual insurances and continuation of care claims.
- Followed up on all claims to make sure payment was received in a timely matter.
- Collected and handled account payments and provided information regarding outstanding balances.
- Scheduled and confirmed patient appointments.
- Entered patient data and health histories into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Responded to customer concerns and questions on daily basis.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Sales Assistant Team Member
Samuels Seafood Company
12.2013 - 11.2015
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Assisted customers with prompt and polite support via telephone and email.
- Writing up and entering all orders.
- Assisted in inventory.
- Printing labels and daily reports on invoicing orders.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Receptionist
Northeast Learning Center
05.2009 - 09.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct staff.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Delaware Valley High School
Philadelphia, PASkills
- Knowledge of All Dental Insurances
- Appointment Scheduling
- Patient Care Coordination
- Insurance Verification
- HIPAA Compliance
- Organizational Standards
- Payment Collection
- Claims Billing
- Acknowledgement of Dual insurance Coverage
- Patient Relations
- Customer Service
- Verbal and Written Communication
- Patient Care
- Multitasking Ability
Timeline
Orthodontic Financial and Treatment Coordinator
Valley Orthodontics
03.2016 - Current
Sales Assistant Team Member
Samuels Seafood Company
12.2013 - 11.2015
Receptionist
Northeast Learning Center
05.2009 - 09.2013
High School Diploma -
Delaware Valley High School
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