Cheryl White

Franklin's Auto Service, Inc.

Uvalde , TX

01.2003 - Current

Member of the decision-making body for company-wide objectives.
Resolved customer inquiries and complaints requiring management-level escalation.
Developed long-term partnerships with external vendors.
Managed diverse teams to achieve project goals and deadlines.
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Administered payroll and maintained proper documentation of employee personnel.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Reviewed files and records to obtain information and respond to requests.
Managed office budget to handle inventory, postage and vendor services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Processed payroll accurately ensuring all employees were paid on time.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.

Summary