Cheryl White
Fredericktown
Summary
Knowledgeable with solid background in human resources, including recruitment, employee relations, and policy implementation. Known for supporting organizational goals through effective talent management and conflict resolution. Demonstrated expertise in communication and problem-solving.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
HR Specialist
Mount Vernon Nazarene University
10.2018 - 06.2025
- Assisted in onboarding new employees, ensuring a smooth transition into company culture.
- Supported recruitment efforts by scheduling interviews and coordinating candidate communications.
- Maintained employee records, ensuring accuracy and compliance with HR policies.
- Contributed to the development of training materials for employee orientation programs.
- Processed routine HR inquiries, providing timely information to staff regarding policies and procedures.
- Participated in performance evaluation processes, supporting managers with documentation and feedback collection.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Library Manager
Centerburg Public Library
02.2018 - 09.2018
- Led staff training programs to enhance customer service and operational efficiency.
- Developed community outreach initiatives to promote library resources and events.
- Managed budget allocations, ensuring optimal resource utilization across departments.
- Streamlined cataloging processes, improving accessibility of library materials for patrons.
- Oversaw digital resource management, enhancing user engagement with online collections.
- Facilitated partnerships with local organizations to expand program offerings and audience reach.
- Promoted digital literacy through training sessions on using electronic resources such as databases or ebooks.
- Provided exceptional customer service by addressing patron concerns promptly and effectively.
- Oversaw budget management, ensuring responsible spending while maximizing available funds for programs and materials.
- Monitored facility upkeep to maintain a safe, clean, and welcoming environment for all visitors.
- Collaborated with local schools and community organizations to promote literacy initiatives and increase library usage.
- Coordinated special events such as author visits or workshops to foster engagement within the community.
- Resolved patrons' complaints tactfully and professionally.
- Tracked loans of media equipment and materials.
Information Associate
The Ohio State University
08.2013 - 02.2018
- Managed information requests and ensured timely responses to enhance user experience.
- Collaborated with teams to streamline workflow processes and enhance operational effectiveness.
- Front Line Customer Service for current and future students.
- Assisted future students with admission requirements, completing applications, housing forms and completing payments.
- Assisted currents students with initial scheduling and changes.
- Created and maintained Power Point presentations for hallway monitors for advising and admissions.
- Coordinated Program 60 program and applications.
- Assisted with Buckeye Visit Days, Open Houses, Information Sessions, Orientations and Placement Testing.
- Assisted in the development of the student worker training manual.
- Mentored new associates on database systems, fostering a culture of knowledge sharing and collaboration.
Library Associate - Part-Time
Homer Public Library
2007 - 2017
- Assisted patrons with information retrieval and resource navigation to enhance library usage.
- Conducted routine inventory checks to maintain optimal stock of books and materials.
- Facilitated engaging programs and events, promoting community involvement and literacy initiatives. Created a new program "Family Reading Night" with a co-worker to allow families where both parents work to enjoy story-time with their children.
- Collect information, consolidate and compose a monthly newsletter and calendar of events for library patrons.
- Produced flyers for monthly and special events.
- Check library materials in and out.
Account Associate
Central Ohio Technical College/The Ohio State University
08.2010 - 08.2013
- Managed student account inquiries, providing timely and accurate information to enhance customer satisfaction.
- Processed financial transactions efficiently, ensuring compliance with institutional policies and procedures.
- Developed and maintained strong relationships with students, staff, and external partners to facilitate communication.
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
- Accept and process tuition and other payments.
- Balanced cash drawer on a daily basis.
- Reconciled balancing reports for both The Ohio State University and Central Ohio Technical College.
Educational Aide
Northridge Local Schools-Homer Elementary
08.1998 - 08.2007
- Assisted teachers with classroom management and student engagement activities.
- Supported individualized education plans by implementing tailored instructional strategies.
- Collaborated with educational staff to create a positive learning environment for students.
- Monitored student progress, providing feedback to facilitate academic growth and development.
- Monitored Cafeteria and Playground
Secretary
Knox County Children Services-Foster and Adoption
07.1991 - 05.1992
- Managed scheduling and calendar coordination for executive leadership.
- Prepared and distributed meeting agendas, ensuring timely communication of relevant materials.
- Assisted in document preparation, including reports, presentations, and correspondence.
- Maintained filing systems, enhancing organization and retrieval efficiency of documents.
- Transcribed letters, case notes, and interviews.
- Responded to inquiries promptly, providing exceptional customer service to internal and external stakeholders.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Secretary and Dispatcher
Knox County Sheriff's Department
1985 - 1991
- Managed scheduling and coordination of appointments for department personnel.
- Processed incoming correspondence, ensuring timely distribution to relevant units.
- Maintained accurate records and files, enhancing document retrieval efficiency.
- Assisted in preparation of reports and documentation for departmental meetings.
- Maintained jail and civil process records.
- Transcribed taped interviews for detective division.
- Dispatch officers and emergency personnel (fire and EMS).
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Legal Secretary
Zelkowitz, Barry & Cullers
1983 - 1985
- Drafted legal documents and correspondence with attention to detail and accuracy.
- Managed attorney calendars, scheduling appointments, and coordinating meetings efficiently.
- Maintained case files and records, ensuring organization for quick access to information.
- Assisted in preparing trial materials, including exhibits and witness lists, under tight deadlines.
Education
Technical & Applied Sciences
Ohio University
Athens, OH06-2013
Associate of Applied Science - Business And Office Communications
Central Ohio Technical College
Newark, OH05-2010
High School Diploma -
Fredericktown High School
Fredericktown, OH06-1978
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Recruiting
- Recruitment strategies
- Employee relations
- Onboarding and orientation
- Microsoft Office Suite
- Compensation and benefits
- Confidential document control
- Wages and salary
- Event planning
- Exit interviews
- Employment law
- Paperwork verification
Certification
Microsoft Office Certification
Timeline
HR Specialist
Mount Vernon Nazarene University
10.2018 - 06.2025
Library Manager
Centerburg Public Library
02.2018 - 09.2018
Information Associate
The Ohio State University
08.2013 - 02.2018
Account Associate
Central Ohio Technical College/The Ohio State University
08.2010 - 08.2013
Educational Aide
Northridge Local Schools-Homer Elementary
08.1998 - 08.2007
Secretary
Knox County Children Services-Foster and Adoption
07.1991 - 05.1992
Library Associate - Part-Time
Homer Public Library
2007 - 2017
Secretary and Dispatcher
Knox County Sheriff's Department
1985 - 1991
Legal Secretary
Zelkowitz, Barry & Cullers
1983 - 1985
Technical & Applied Sciences
Ohio University
Associate of Applied Science - Business And Office Communications
Central Ohio Technical College
High School Diploma -
Fredericktown High School
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