Summary
Overview
Work History
Education
Skills
Affiliations
Professional Highlights
Timeline
Cheryl Wilson

Cheryl Wilson

Oxford,MI

Summary

Former Medical Transcription Agency Owner. Possess 20+ years, experience and success in overseeing the timely and accurate production of medical transcription, clinical documentation. Diligent and goal-oriented, with the skills, education, and hands-on experience needed to make an immediate positive impact in a fast-paced remote working environment. Ability to type and speak simultaneously while maintaining accuracy of the final draft. Ability to communicate and understand those with English as a second language. Expert Medical Transcription Skills Medical Terminology Insurance and billing experience Google Sheets and Excel docs Skilled at conversing with English as a second language clients Professional Communications via Zoom Remote Editing / Documenting Thorough Quality Control Meeting High Standards Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

25
25
years of professional experience

Work History

Insurance Claim Assistant

Stateside APM
01.2023 - Current
  • Continuously refined technical skills and industry knowledge through ongoing professional development opportunities, staying current on best practices in claims administration.
  • Ensured accuracy of data entry for each case file, minimizing errors that could lead to delays or complications in the claim resolution process.
  • Managed approximately 30 incoming calls and email per day from customers.

Licensed Realtor

Metro Detroit area
01.2018 - Current
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys
  • Ranked top 15% of all Realtors in Oakland County.

Owner and Medical Transcriptionist

Accu-Script Transcription Services, Inc.
01.2000 - 01.2018
  • Managing transcription contracts for 20+ clinics, hospitals, and contractors in multiple specialties
  • Exceeding quality standards to develop and maintain successful long-term professional relationships
  • Coordinating digital transcription equipment for physicians and healthcare professionals
  • Proactively maintaining Certified Medical Transcriptionist certification
  • Developing new medical transcriptionists by employment, internship, and subcontracting opportunities.
  • Streamlined operations and prioritized tasks, which increased revenue by 20%

Education

Some College (No Degree) -

Macomb Community College, Sterling Heights, MI

Coursework in Business Administration, anatomy, medical terminology and Business Management -

Macomb Community College

Skills

  • Relationship Building
  • Effective Communication
  • Decision-Making
  • Excellent Communication
  • Customer Service
  • Professionalism

Affiliations

  • Past Member of the Association for Healthcare Documentation Integrity.
  • Current Member of Greater Metropolitan Association of Realtors and National Association of Realtors

Professional Highlights

  • Owned and operated a medical transcription agency for 20+ years.
  • Excelling in business management, overseeing all aspects of employing 50+ remote IC’s.
  • Possesses professional verbal and written communication skills.
  • Ability to interact professionally with the leaders and senior management of the accounts we serviced.
  • Formatting and editing voice-recognized, computer-generated drafts of clinical documents
  • Utilize professional platforms and software programs.
  • Familiarity with the impact of auto injury related disability.
  • Strong medical terminology background

Timeline

Insurance Claim Assistant - Stateside APM
01.2023 - Current
Licensed Realtor - Metro Detroit area
01.2018 - Current
Owner and Medical Transcriptionist - Accu-Script Transcription Services, Inc.
01.2000 - 01.2018
Macomb Community College - Some College (No Degree),
Macomb Community College - Coursework in Business Administration, anatomy, medical terminology and Business Management,
Cheryl Wilson