Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Training
Volunteer Experience
Timeline
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CHERYL WINSOR

North Bethesda,MD

Summary

Communications Leader with over 20 years of experience guiding brands to refine their narratives and elevate internal communication strategies. A master storyteller, crafting narratives that foster engagement, build trust and a create vibrant organizational culture which resonates with employees at all levels. Expert in executive communication, storytelling, digital marketing, graphic design and event planning, creating impactful programs that enhance information flow across large organizations.

Overview

26
26
years of professional experience

Work History

Director of Communication

Total Wine & More
Bethesda, MD
01.2024 - Current
  • Created a dynamic strategy for internal communications, enhancing connectivity for business initiatives among 10,000 team members.
  • Partnered with CEO and executive leadership to craft speeches, town halls, and annual company meeting content.
  • Streamlined consistency in messaging to synchronize executives and team contributors with organizational goals.
  • Serve as a trusted advisor in creating communication strategies for executives.
  • Initiated creation of the company’s inaugural podcast, digital digest, and store displays.
  • Enhanced intranet functionality by streamlining navigation and reorganizing content.
  • Strengthened brand uniformity by establishing unified branding protocols.

Director of Brand Communication

Nouria Energy Corporation
Worcester, MA
01.2020 - 12.2023

Responsible for crafting and executing communication strategies that created connectivity across 170 retail locations, 56 car washes, the corporate office, executive leadership, and an overseas support team through digital channels, events, company meetings, and engagement programs.

  • Implemented enterprise-wide communication plans to integrate corporate, field, and global teams.
  • Developed and managed the company intranet from initial concept through full implementation.
  • Conceptualized diverse engagement programs: town halls, lunch and learns, digital digests, team building activities, mentor initiatives, resulting in improved team connectivity
  • Created and maintained brand standards and guidelines for internal and external teams and partners
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Monitored industry trends to identify opportunities for expansion and innovation.
  • Represented the organization at industry events, conferences, and public meetings.

Global Experience Manager

Bose Corporation
Framingham, MA
01.2019 - 12.2020
  • Company Overview: Bose Professional Division
  • Bose Professional Division

Director of Services, Engagement and Communication

BJ's Wholesale Club
Westborough, MA
01.1999 - 12.2019

Planned, managed, and expanded global event programs and internal communications, inclusive of VIP headquarter seminars, product demonstrations, trade shows, town halls, and employee engagement activities

  • Facilitated strong connections and enhanced information flow for a global team of 10,000.
  • Deployed ClickDimensions email platform to standardize communication across global channels.
  • Orchestrated creation of compelling visual elements for impactful communication.
  • Streamlined operations of the VIP experience center, resulting in substantial growth in visits and improved customer engagement via strategic renovations.

Developed and directed experiential marketing initiatives, service businesses, internal communications, and events, including product demonstrations, roadshows, annual conferences, vendor summits, company updates, corporate celebrations, award galas, team-building activities, leadership sessions, speaking engagements, and charitable programs

  • Revitalized experiential marketing tactics, boosting annual sales from $31M to $88M through strategic program enhancement.
  • Streamlined communication processes to facilitate seamless information flow among 3,000 brand ambassadors.
  • Enhanced internal communications, crafting impactful content for C-suite executives, and leadership, reaching 26,000 team members across multiple channels.
  • Crafted targeted agendas for meetings focusing on enhancing strategic plans, fostering communication skills, and developing leadership abilities.

Education

Bachelor of Science - Mass Communication

Emerson College
Boston, MA

Skills

  • Speech writing
  • Multimedia storytelling
  • Podcast production
  • Executive Communication
  • Creative Writing
  • Storytelling
  • Crisis Messaging
  • Social Media
  • Digital Marketing
  • Graphic Design
  • Presentation Development
  • Change Management
  • Content Development
  • Media Relations
  • Press Releases
  • Press Events
  • Event Production/Management

Accomplishments

  • First recipient of Fortune 500 company's Leading Change Award
  • Revitalized an in-store experiential program that grew sales from $31M to $88M over three years.

Training

  • Disney Institute - Leadership Development
  • Pragmatic Institute - Pragmatic Management

Volunteer Experience

  • Chairman of the Board, Flow Surf Academy, 06/01/23, Present
  • Service Leadership Advisor, Pepperdine University, 08/01/24, 12/31/24
  • Chairman of the Board, A Walk on Water, 01/01/19, 12/31/23

Timeline

Director of Communication

Total Wine & More
01.2024 - Current

Director of Brand Communication

Nouria Energy Corporation
01.2020 - 12.2023

Global Experience Manager

Bose Corporation
01.2019 - 12.2020

Director of Services, Engagement and Communication

BJ's Wholesale Club
01.1999 - 12.2019

Bachelor of Science - Mass Communication

Emerson College
CHERYL WINSOR