Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheryl Wohl

Tampa

Summary

Results-driven individual known for adaptability under pressure and strong problem-solving abilities. Experience encompasses customer service and volunteer roles, consistently delivering high levels of client satisfaction and operational efficiency.

Dedicated customer service professional with strong interpersonal skills and effective problem resolution. Experienced in fostering client satisfaction and adapting seamlessly to fast-paced environments.

Dynamic professional with a proven track record in client support and cross-functional teamwork. Skilled at evaluating customer feedback to enhance processes, ensuring efficient problem-solving and maintaining brand reputation.

Overview

14
14
years of professional experience
1
1
Certification

Work History

CRPS

Ibis Healthcare
02.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative

APEC
12.2013 - 08.2014
  • Addressed customer inquiries with efficiency, fostering enhanced satisfaction and loyalty.
  • Evaluated customer feedback to uncover trends and propose process enhancements.
  • Oversaw resolution of escalated issues, ensuring prompt solutions and upholding brand reputation.

Volunteer

ECHO
01.2012 - 06.2014

Analyzed and categorized donated items to facilitate efficient distribution and support community needs.

Executed floor restocking procedures to ensure product availability for clients.

Guided clients through check-out procedures after item selection, ensuring a smooth purchasing process.

Education

Associate of Science - Medical Assistant

Southwest Florida College
Tampa

High School Diploma -

Billerica Memorial High School
Billerica, MA

Skills

  • Supportive interpersonal skills
  • Cross-functional teamwork
  • Client support
  • Effective problem resolution

Certification

Recovery Support Specialist, Ibis Healthcare - June 2025

CPR, Ibis Healthcare - 2025

First Aid, Ibis Healthcare - 2025

Timeline

CRPS

Ibis Healthcare
02.2023 - Current

Customer Service Representative

APEC
12.2013 - 08.2014

Volunteer

ECHO
01.2012 - 06.2014

Associate of Science - Medical Assistant

Southwest Florida College

High School Diploma -

Billerica Memorial High School
Cheryl Wohl