Cheryl Ulfers
Executive Assistant
Bellevue,NE
Summary
Experienced Administrative specialist and team player, with effective communication and outstanding organizational skills looking to further career in a stable and growing industry while furthering my education and training to its fullest potential. Driven and resourceful administrative professional with 25+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
30
30
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Visiting Nurse Association/Easterseals Nebraska
Omaha, NE
09.2020 - Current
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created expense reports, budgets and filing systems for management team.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Executive Assistant/Payroll Specialist
LoDo Chair Massage & Yoga
01.2019 - 01.2020
- Provided daily administrative and payroll support for team and independent contractors including:
- Processing all payroll on a bi-weekly basis
- Daily Accounts Payable/Receivables
- Adding new contractors and processing new employee paperwork including direct deposits
- Maintained spreadsheets of current licensing requirements and ensured compliance
- Researched new requirements as new states were brought on board
- Worked annual healthcare and 401k enrollment
- Special projects as assigned 2
Office Coordinator
Heritage Communities
01.2017 - 01.2019
- Provided daily administrative support to CEO, President and team of 25 associates including: o Answer phones and greet visitors, set up internal and external meetings and respond to inquiries via email and/or phone on behalf of executives o Process accounts payables, distribute mail, and coordinate all investor mailings o Manage database for Investors and coordinate annual meeting for investors o Negotiate contracts for special events o Responsible for website updates and graphics using G5 platform with Adobe and Publisher o Coordinate all activities and events internally and externally o Coordinate all travel, budgets and created and maintained database for expenditures of travel o Reconcile executives Visa statements each month through
- Concur Solutions o Worked with RFP’s for new construction projects and developed final contract
Executive Assistant
Tenaska, Inc
01.2013 - 01.2016
- Provided daily administrative support to Vice President and Public and
- Government Affairs team including: o Managed Political Action Committee (PAC) budget, contributions and reporting o Coordinated and provided onsite logistical assistance for corporate events for internal/external audiences as well as fundraisers/receptions for elected officials o Actively involved in coordination of annual holiday party and served as chairperson during 2015 o Responsible for all department mailings and upkeep of database of contacts o Managed all service and operational contracts and consulting agreements for department o Organized meetings, maintained calendars, and arranged conference calls o Processed check requests for vendors o Created and modified presentations for department and maintained all marketing supplies o Arranged travel for department and provided assistance with expense report filing 3
Vacation Planner
Norwegian Cruise Line
01.2011 - 01.2012
- Provided daily travel assistance to direct guests and travel agents as a home-based agent including: o Assists customers by booking cruise, air and hotel packages o Provides customer service throughout the travel experience to ensure satisfaction and meet high quality assurance standards o Resolves customer issues by providing excellent customer service
Executive Assistant
Oriental Trading Company
01.2007 - 01.2008
- Provided daily administrative support to CFO and served as primary backup to CEO including: o Acted as the Executive Assistant to the Acting CEO during 6- month executive search o Primary support to Board of Directors during 6-month executive search and during the new CEO transition o Organized meetings, maintained calendar & arranged conference calls for CFO o Worked effectively with team to prepare all presentations for quarterly Board of Directors meeting o Compiled and prepared weekly financial reports on behalf of the executive officer o Managed, maintained all contracts o Processed and tracked expense reports resulting in accurate payments for corporate credit cards o Coordinated domestic and international travel arrangements resulting in cost savings by using my knowledge of the travel industry o Provided detailed itineraries of travel arrangements o Screened all incoming calls and delegated appropriately resulting in better use of executive officer’s time and improved communication
Executive Assistant/Sales Coordinator
TD Ameritrade
01.2002 - 01.2007
Skills
SKILLS & ABILITIESExperience with Google Web PlatformExperience with Asana Project Team Management SystemExperience with Glip online chatProficient in QuickBooks Accounting and PayChex Payroll SystemExperience with Concur financial and travel softwareExperience with SABRE GDS
Experienced with Salesforce
AR/AP
Business writing
Filing and data archiving
Advanced MS Office Suite
Schedule & calendar planning
Schedule Management
Conference planning
Strategic planning
Project Management
Conflict management
Budgeting
Office administration
Executive Administrative support
Scheduling
Project planning
Proofreading
Travel coordination
Staff Management
Expense reporting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Executive Assistant to the Chief Executive Officer
Visiting Nurse Association/Easterseals Nebraska
09.2020 - Current
Executive Assistant/Payroll Specialist
LoDo Chair Massage & Yoga
01.2019 - 01.2020
Office Coordinator
Heritage Communities
01.2017 - 01.2019
Executive Assistant
Tenaska, Inc
01.2013 - 01.2016
Vacation Planner
Norwegian Cruise Line
01.2011 - 01.2012
Executive Assistant
Oriental Trading Company
01.2007 - 01.2008
Executive Assistant/Sales Coordinator
TD Ameritrade
01.2002 - 01.2007