Cherylan Mendenhall
Summary
Dynamic Certified Medication Aide with extensive experience at Americare Senior Living, excelling in medication administration and patient advocacy. Proven ability to foster strong client relations and enhance patient comfort through compassionate care. Recognized for maintaining regulatory compliance and mentoring staff, ensuring high-quality service and safety in all aspects of care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Medication Aide
Americare Senior Living
03.2003 - Current
- Took patient vital signs, height, and weight measurements and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Maintained high standards of cleanliness and organization within the medication storage area, reducing potential risks associated with cross-contamination or mixups.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Performed regular safety checks on medication storage areas to maintain a secure and organized environment.
Owned and Operated Aides and Homemakers Attendant
Self-employed
04.1999 - 01.2007
- Collaborated with team members to improve overall service quality .
- Resolved client and family complaints in a timely manner, demonstrating professionalism and empathy.
- Provided exceptional client service by promptly addressing client needs and requests.
- Managed and motivated employees to be productive and engaged in work.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Educated patients and their families on health management strategies for improved quality of life.
- Enhanced patient comfort with timely and compassionate care focused on individual needs.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience .
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations .
Education
No Degree - Nursing
PRATT COMUNITY COLLEGE
Pratt, KSSkills
- Medication administration
- Regulatory compliance
- Patient advocacy
- Client relations
- Problem solving
- Multicultural sensitivity
- Family support and assistance
- Cognitive assessment
- Written and verbal communication
- Client needs assessments
Certification
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
- KANSAS Driver's License
- SSD
- Activity directer
- RA
Timeline
Certified Medication Aide
Americare Senior Living
03.2003 - Current
Owned and Operated Aides and Homemakers Attendant
Self-employed
04.1999 - 01.2007
No Degree - Nursing
PRATT COMUNITY COLLEGE
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