Cheryl Ann Marie Gillespie
Severn,MD
Summary
Strong Accounting, Office administration and Customer Service background. Proficient word processing and Data Entry skills, including knowledge of Microsoft Office – Word, Excel, Publisher, PowerPoint, Access; as well as Internet skills. Excellent working knowledge of Intuit QuickBooks Pro 2022, Yardi and Cietrade Software. Excellent writing and communication skills, Adept at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Ability to perform repetitive task with a high degree of accuracy. Entrusted with Security Clearance
Overview
34
34
years of professional experience
Work History
Patois Linguist
MVM, Inc
Guilford, Ashburn, VA
06.2019 - Current
- Provide verbal and written summaries of day to day across all levels of Jamaican Patois language (incl
- Complex and or highly idiomatic speech, slang, and colloquial expression
- Review audio material and transcribe information with a superb degree of accuracy and expression
- Accurately translate a wide variety of complex material from Jamaican Patois into Standard English.
Bookkeeper & Data Entry Operator
Waste Analysis
Hanover, NJ
10.2018 - Current
- Prepares, compiles and sort documents for data entry
- Verifies and log receipt of data
- Transcribes source data into the required electronic format
- Transfers information from paper formats into computer files
- Pay supplier invoices in a timely manner
- Generate and issue invoices to customers
- Ensure receivables are collected promptly
- Keep track of monthly accounts receivable
- Provide clerical and administrative support to management as requested
- Access and generate reports in Microsoft Excel
- Handling customer inquiries over the phone
- Answering customers questions and responding to complaints
- Ensure that customers are satisfied
- Generate and issue statements to customers
- Collects, reviews, and monitors electronic and paper records and ensure all documents are accounted for.
Enumerator
US Census Bureau, Population Census
03.2020 - 10.2020
Listing Agent
US Census Bureau
08.2019 - 10.2019
- Assignment for Population Census
- Verify addresses
- Verify and correct map spots
Administrative Assistant/Bookkeeper
Skyline Properties
Milton, Baltimore, MD
11.2017 - 08.2018
- Provide clerical and administrative support to management as requested
- Answer phone calls in a polite and professional manner
- Welcome visitors and identify the purpose of their visit before directing them to the appropriate department
- Maintain an orderly accounting filing system
- Access and generate reports in Microsoft Excel
- Provide information to the external accountant who creates the company’s financial statements
- Conduct periodic reconciliations of all accounts to ensure their accuracy
- Ensure that receivables are collected promptly
- Pay supplier invoices in a timely manner
- Monitor office supply levels and reorder as necessary
- Record cash receipts and make bank deposits
- Conduct a monthly reconciliation of every bank account.
Office Manager/Office Data Entry Clerk
Pioneer Enterprises, LLC
Ritchie, Brooklyn, MD
06.2012 - 11.2017
- Prepared and sort documents for data entry
- Prepared legal documents (leases), letters and routine correspondence
- Maintained Records Management System
- Prepared documents for attorney regarding collection for delinquent tenants
- Managed appointments using Outlook Calendar
- Provide Administrative assistance, such as writing and editing emails, drafting memos and prepare communications on the executives behalf
- Managed office stationery stock
- Received visitors and screen calls
- Managed Petty Cash Account
- Accounts Payable & Receivable
- Payroll
- Issue and post bills, receipts, and invoices
- Supervise Leasing agents
- Act as a liaison between tenants, landlords and Property Manager
- Provide administrative support to Property Manager
- Reconcile Bank Statements
- Receive, delegate and ensure that service tickets are completed in a timely manner
- Screen prospective tenants
- New Lease and Renewals
Banquet Server
BWI Airport Marriott
Nursery, Linthicum, MD
08.2009 - 06.2012
- Provide customer service support to Patrons
- Serve Patrons with food and beverages in a positive and friendly manner
- Provide information to help food and beverage selection
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
Customer Service Rep
Soap N Sudz
Elliot, MD
01.2008 - 01.2009
- Provide customer service support
- Prepare contracts for Manager
- Filing of all general correspondences
- Supervise and train staff
- Provide administrative support such as writing and editing emails, drafting memos and prepare communications to customers and staff.
Administrative Assistant/Human Resource Assistant
Jamaica Beverages LTD
Montego Bay, Jamaica
05.2003 - 02.2008
- Report to General Manager
- Assist with HR Management
- Training of new Employees
- Set up employees in system
- Prepare files for new employees’ orientation, includes scheduling of employees
- Supervise Administrative team
- Monitor Interns
- Prepare Reports & Confidential documents for Corporate Office
- Accounts Receivable
- Accounts Payable
- Generate Sales Invoices
- Prepare Annual Estimate of Expenditure
- Typing and filing general correspondences
Administrative Manager/Human Resource
CompuMax Printery
CompuMaxSudzMontego Bay, Jamaica
01.1996 - 01.2003
- Prepare Payroll
- Reconcile Bank Statements
- Accounts Receivable & Payable
- Issue and post bills, receipts and invoices
- Supervise Customer Service team
- Provide Administrative support to General Manager
- Planning and organizing programs for classes
- Organize schedules for employees
- Hiring and training of new employees
- Responsible for orientation for new employees
Secretary
St. Catherine Parish Library
, Jamaica
01.1991 - 01.1996
- Prepare Annual Estimate of Expenditure
- Assist with HR Management
- Typing & Filing of General Correspondences
- Attend all meetings on behalf of company
- Report to Senior Librarian
- Training of Admin Staff
- Prepare Reports & Confidential documents.
Education
COVID-19 Contact Tracing - Certificate -
John Hopkins University
05.2020
Certificate – Microsoft Office, Corel Draw, Macola Progression -
Institute of Data Processing
01.1992
Diploma - Accounting
Binns Business College
01.1990
Skills
- Document Translation
- Message Transcription
- Attention to Detail
- Grammar Analysis
- Problem-Solving
- Information Gathering
- Creative Thinking
- Written and Verbal Communication
- Presentation Delivery
- Active Listening
- Public Speaking
- Language Interpretation
- Professional Written Communication Abilities
- Microsoft Office
- Reliable & Trustworthy
- Language Translation
Timeline
Enumerator
US Census Bureau, Population Census
03.2020 - 10.2020
Listing Agent
US Census Bureau
08.2019 - 10.2019
Patois Linguist
MVM, Inc
06.2019 - Current
Bookkeeper & Data Entry Operator
Waste Analysis
10.2018 - Current
Administrative Assistant/Bookkeeper
Skyline Properties
11.2017 - 08.2018
Office Manager/Office Data Entry Clerk
Pioneer Enterprises, LLC
06.2012 - 11.2017
Banquet Server
BWI Airport Marriott
08.2009 - 06.2012
Customer Service Rep
Soap N Sudz
01.2008 - 01.2009
Administrative Assistant/Human Resource Assistant
Jamaica Beverages LTD
05.2003 - 02.2008
Administrative Manager/Human Resource
CompuMax Printery
01.1996 - 01.2003
Secretary
St. Catherine Parish Library
01.1991 - 01.1996
COVID-19 Contact Tracing - Certificate -
John Hopkins University
Certificate – Microsoft Office, Corel Draw, Macola Progression -
Institute of Data Processing
Diploma - Accounting
Binns Business College
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