Cheryl D Soto
Odessa,TX
Summary
Looking for a challenging position that will utilize my skills and experience to advance my career.
Overview
28
28
years of professional experience
Work History
Sr Scheduler
Texas Oncology
Odessa, TX
03.2017 - Current
- Serve as a liaison between patient and medical staff
- Responsible for scheduling patient appointments and tests in an efficient and timely manner as well as scheduling post operative or hospital stay follow ups with Physicians
- Answer incoming messages, and assess patients needs, and if needed direct them to appropriate personnel if needed
- Cancel /reschedule appointments according to physician schedule changes, and notify appropriate personnel
- Prepare correspondence, memos, forms and other typing as requested by supervisor
- I am a notary to help assist with patients during Advance Care appointments to notarize various documents needed
- I help train incoming employees
- I am part of the task force committee in our office to help point out issues and help find solutions to make the office more productive
Receptionist
Dr. David S Libson MD
Odessa, TX
02.2016 - Current
- Answer phones, confirm, schedule/reschedule appointments
- Enter patient information, verify health benefits, and create patient charts
- Scan in patients id's, insurance cards, HIPPA signed form and patient financial form, or any forms pertaining to the patient in their electronic chart
- Work medical records requests, scanning, emailing, photocopying, and fax
- Open, sort and distribute incoming correspondence
- Do billing, post insurance checks, work claims and collections
- Check in and check out patients.
Database Coordinator and Administrative Assistant
Express Nursing
Odessa, TX
07.2012 - 01.2016
- Answer, screen and transfer inbound phone calls
- Receive and direct visitors and clients
- Maintain electronic and hard copy filing system, verify health benefits, enter nurse's notes and create patients charts
- Retrieve documents from filing system
- General clerical duties including photocopying, scanning, fax and mailing
- Open, sort and distribute incoming correspondence
- Prepare and modify documents including correspondence, reports, memos, and emails
- Maintain office supply inventories and coordinate maintenance of office equipment
- Resolve administrative problems and make bank deposits if necessary
- Schedule and coordinate meetings, appointments and travel arrangements for supervisor
- Cross-trained for billing and checking claims.
Customer Service Representative
Major Medical
Odessa, TX
06.2007 - 07.2012
- Set patients up with different medical equipment which included Oxygen, ambulatory aides, bedside commodes, hospital beds, nebulizers, cpaps, and wheelchairs
- Entered in patient information into computer, verified health benefits, and created patients charts
- Worked receivables, collections, 10-key, typing, faxing, filing, and deliveries and take call when short-handed.
Receptionist
OIMA Odessa Internal Medical Assoc
Odessa, TX
02.2006 - 06.2007
- Entered customer information into the computer, verified health benefits, and created patient charts
- Confirmed and rescheduled appointments, and checked patients before and after their visits
- Worked receivables, collections, 10-key, typing, faxing and filing.
Customer Service Representative
UniFirst Corporation
Odessa, TX
04.2003 - 02.2006
- Entered in uniform orders, created new accounts, and worked receivables
- Answered phones, handle customer complaints, work collections, 10-key, typing, fax and filing
- Worked with Microsoft Word, Excel and Internet Savvy.
Receptionist
Dr. Prema Vindhya MD
Odessa, TX
02.2000 - 08.2002
- Entered customer information into the computer, verified health benefits, and created patient files
- Confirmed, scheduled, rescheduled appointments, and checked patients out after their visit
- Worked receivables, collections, 10-key, typing, fax, filed and had knowledge of the medical software that was used which was MedWare.
Customer Service Representative
Blazer Financial Services
Odessa, TX
09.1995 - 01.1998
- Worked receivables, collections, 10-key, pulled credit histories and processed loans
- Responsibilities included answering phones, solicitations, type, fax and filed.
Education
Associate of Science - Certificate of Technology for Office Clerk Level 1
Odessa College
01.2000
High School Diploma -
Balmorhea ISD
01.1992
Skills
- Computer skills and knowledge of relevant software and operation of standard office equipment
- Knowledge of principles and practices of basic office management
- Attention to detail, adaptable to change, and have good teamwork skills
- Knowledge of clerical and administrative procedures and systems such as filing and record keeping
- Good communication skills- written and verbal, planning, organizing, and problem solving
- Bilingual Spanish
Timeline
Sr Scheduler
Texas Oncology
03.2017 - Current
Receptionist
Dr. David S Libson MD
02.2016 - Current
Database Coordinator and Administrative Assistant
Express Nursing
07.2012 - 01.2016
Customer Service Representative
Major Medical
06.2007 - 07.2012
Receptionist
OIMA Odessa Internal Medical Assoc
02.2006 - 06.2007
Customer Service Representative
UniFirst Corporation
04.2003 - 02.2006
Receptionist
Dr. Prema Vindhya MD
02.2000 - 08.2002
Customer Service Representative
Blazer Financial Services
09.1995 - 01.1998
Associate of Science - Certificate of Technology for Office Clerk Level 1
Odessa College
High School Diploma -
Balmorhea ISD
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