Cheryle Caufield
food industry
Jacksonville,Florida
Summary
Adept at multitasking and guest engagement, I enhanced customer satisfaction and service quality at Blue Parrot Bar and Grill. Skilled in cash handling and safe food practices, I trained staff at BJ'S Restaurant, significantly improving cleanliness standards and compliance. My strong work ethic and professional appearance consistently contributed to superior guest experiences and operational efficiency. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
8
8
years of professional experience
Work History
Server
Blue Parrot Bar and Grill
05.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Housekeeper
Steve's Painting and Maintenance
03.2020 - 02.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cook, Prep
Olive Garden Restaurant
06.2017 - 11.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Cook Trainer
BJ"S Restaurant
11.2015 - 05.2017
- Cooked same meals over and over during shifts with exact quality results.
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
- Mentored junior cooks, providing constructive feedback to enhance skill development and overall performance.
- Ensured compliance with all health codes and regulations, maintaining meticulous records for inspections as needed.
- Managed inventory levels efficiently by accurately tracking usage rates, placing orders, and reducing spoilage risks.
Education
Pine Forest High School
Pensacola, FL05.1984
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Safe Food Handling
Timeline
Server
Blue Parrot Bar and Grill
05.2023 - 09.2023
Housekeeper
Steve's Painting and Maintenance
03.2020 - 02.2021
Cook, Prep
Olive Garden Restaurant
06.2017 - 11.2019
Cook Trainer
BJ"S Restaurant
11.2015 - 05.2017
Pine Forest High School
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