Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryle Givens

Huntington Beach,CA

Summary

Seasoned Apartment Manager with background in residential property oversight. Strong experience in tenant relations, lease management, and maintenance coordination. Skilled at fostering positive relationships with residents and implementing cost-effective property solutions. Significantly improved resident satisfaction levels and reduced turnover rates in previous roles through effective management strategies.

Overview

37
37
years of professional experience

Work History

Driver

Mercy House Inc
Buena Park, CA
10.2023 - Current
  • Managed time efficiently when making multiple stops along designated routes.
  • Picked up and dropped off clients at their locations.
  • In the event of an emergency, I would pick up and drop off clients at the hospital.

Bus Driver

First Transit
Tempe, AZ
08.2020 - 10.2023
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Stocked buses with supplies such as maps, brochures and other materials for passenger use.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Reported any mechanical or operational issues to maintenance staff promptly.
  • Communicated effectively with dispatch staff via two way radio regarding delays, detours.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Provided courteous customer service while answering questions regarding routes and schedules.
  • Followed designated routes according to timetables while obeying speed limits at all times.

Caregiver

Private Care
Fullerton, CA
06.2015 - 03.2019
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.

Leasing Agent

Magnolia Apartments 100 plus units
Anaheim, CA
07.2006 - 08.2008
  • Coordinated repairs and scheduled regular maintenance on rental units.
  • Negotiated rental agreements with potential tenants.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Conducted periodic inspections of units to ensure compliance with lease terms.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Prepared monthly financial reports for management review.
  • Advertised available properties through various outlets such as newspapers and online listings sites.
  • Provided customer service to existing tenants by responding to inquiries promptly.
  • Processed applications by conducting background checks and verifying references.
  • Developed marketing strategies to attract new tenants.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Inspected vacant units and ensured they were ready for showings.
  • Analyzed market trends to determine competitive rents for each unit type.
  • Monitored rent collection activities and pursued delinquent accounts.

Apartment Manager

Casa Monte Vista Apartments 20 Units
Phoenix, AZ
01.2004 - 06.2005
  • Maintained accurate records of rent payments, leases, and other documents related to tenants.
  • Coordinated apartment turnover process between tenants and cleaning staff.
  • Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
  • Negotiated contracts with vendors for the repair and maintenance of apartments.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Assisted with marketing efforts by preparing advertisements for vacant units.
  • Assisted with the preparation of annual budgets for each building within the complex.
  • Attended meetings with board members to discuss budgeting strategies or new initiatives.
  • Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
  • Reviewed rental applications from prospective tenants ensuring compliance with company standards.
  • Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Collected rent payments from residents in accordance with lease agreements.
  • Conducted on-site inspections of apartments for maintenance and safety issues.
  • Organized move-in and move-out procedures for new or departing tenants.
  • Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
  • Maximized occupancy with strong marketing and tenant relations skills.
  • Followed strict budget for maintenance and upkeep costs and tracked apartments with multiple repair requests to identify problem tenants.
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.

Leasing Agent

Cedar Glen apartments 264 Units
Fullerton, CA
02.1988 - 03.1991
  • Coordinated repairs and scheduled regular maintenance on rental units.
  • Negotiated rental agreements with potential tenants.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Conducted periodic inspections of units to ensure compliance with lease terms.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Processed applications by conducting background checks and verifying references.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Developed marketing strategies to attract new tenants.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.

  • Processed and reconciled large volumes of customer deposits in a timely manner.

Education

High School Diploma -

Gilbert High School
Anaheim, CA
08-1982

Skills

  • Driving and transportation
  • Verbal and written communication
  • Relationship building
  • Customer service
  • Punctuality
  • CDL license
  • Leasing
  • Rents collection
  • Property marketing
  • Property promotion
  • Eviction processing
  • New renter marketing
  • Marketing and advertising
  • Property inspections
  • Fair housing compliance
  • Tenant challenge resolution
  • Leasing promotions

Timeline

Driver

Mercy House Inc
10.2023 - Current

Bus Driver

First Transit
08.2020 - 10.2023

Caregiver

Private Care
06.2015 - 03.2019

Leasing Agent

Magnolia Apartments 100 plus units
07.2006 - 08.2008

Apartment Manager

Casa Monte Vista Apartments 20 Units
01.2004 - 06.2005

Leasing Agent

Cedar Glen apartments 264 Units
02.1988 - 03.1991

High School Diploma -

Gilbert High School

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Cheryle Givens