Cheryll Dougherty

Transported dogs to kennels & fosters & vet appointments. Cleaned up after all transported animals.

• Consistently met deadlines and quality goals for accuracy and timeliness.
• Worked productively with customers to meet order requirements and service expectations.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Tracked substitutions and informed customers of changes.
• Documented sales and customer feedback to enable tracking history and maintain accurate records.
• Greeted clients entering store to provide welcoming environment and friendly customer service.
• Loaded and unloaded orders at customer's homes or locations.
• Developed professional relationships with customers to establish repeat business and increase trust.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Drove workers to there clients for income elder care.

• Resolved service-related problems and documented actions in system.
• Collected room deposits, fees, and payments.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Collaborated with team members to handle guest requirements from check-in through check-out.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
• Completed late check-ins and directed guests to rooms and facilities.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Developed and maintained positive relationships with guests for satisfaction.
• Prepared morning complimentary breakfast for guests.

• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
• Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Cleaned store kept bathrooms cleaned & floors mopped

• Addressed customer needs and made product recommendations to increase sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise in front lanes.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Answered questions about store policies and addressed customer concerns.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Upsold additional products and services to customers, increasing revenue.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Operated cash register to record transactions accurately and efficiently.

• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
• Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.

Provided change to customers ,stocked shelves, kept store clean, counted drawer at the end of shift & filled out paperwork

• Maintained clean sales floor and straightened and faced merchandise.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and helped with product questions, selections, and purchases.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Trained and supervised new employees to use selling strategies and apply best practices.
• Utilized upselling techniques to promote additional products and increase sales.
• Managed cash register after end of shift to balance and record accurate transactions.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Ordered merchandise
• Priced merchandise
• Kept the store clean & floors mopped
• Trained several other workers
• Locked up store at the end of my shift