Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Renee Davis

Ada,OK

Summary

I have been in Customer Service my whole adult life.

I love interacting with people.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

TanMar Rentals
Ada
08.2024 - Current
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Developed and maintained filing systems for confidential documents and records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed office supplies inventory and placed orders when necessary.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Maintained accurate records of all payroll transactions.

Deputy Assessor

Pontotoc County Assessor
Ada, OK
11.2012 - 08.2024
  • Appraised personal property values.
  • Maintained records pertaining to assessment values, ownership changes with personal property.
  • Gathered and analyzed data from a variety of sources to determine accurate personal property valuations.
  • Maintained assessment rolls detailing current status and assessed value of personal properties in area.
  • Assisted taxpayers with questions regarding their assessments or exemptions.
  • Processed documents related to exemption applications.
  • Notified taxpayers tax liabilities and maintained current records.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • 90% of my work in the Assessor's Office had to do with Personal Property.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated various office equipment such as printers, photocopiers, scanners.
  • Operated office equipment such as computers, copiers, scanners, fax machines effectively.
  • Provided assistance to other workers as needed.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

GED -

Ada High School
Ada, OK
08-1994

Skills

  • Filing
  • Bookkeeping
  • Mail handling
  • Database entry
  • Spreadsheets
  • Payroll
  • GPS for service techs and CDL drivers
  • Print documents from other yards to get payroll done
  • Answer calls and other correspondence

Timeline

Administrative Assistant

TanMar Rentals
08.2024 - Current

Deputy Assessor

Pontotoc County Assessor
11.2012 - 08.2024

GED -

Ada High School
Cheryl Renee Davis