Cheryl Renee Davis
Ada,OK
Summary
I have been in Customer Service my whole adult life.
I love interacting with people.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
TanMar Rentals
Ada
08.2024 - Current
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Developed and maintained filing systems for confidential documents and records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed office supplies inventory and placed orders when necessary.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintained accurate records of all payroll transactions.
Deputy Assessor
Pontotoc County Assessor
Ada, OK
11.2012 - 08.2024
- Appraised personal property values.
- Maintained records pertaining to assessment values, ownership changes with personal property.
- Gathered and analyzed data from a variety of sources to determine accurate personal property valuations.
- Maintained assessment rolls detailing current status and assessed value of personal properties in area.
- Assisted taxpayers with questions regarding their assessments or exemptions.
- Processed documents related to exemption applications.
- Notified taxpayers tax liabilities and maintained current records.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- 90% of my work in the Assessor's Office had to do with Personal Property.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated various office equipment such as printers, photocopiers, scanners.
- Operated office equipment such as computers, copiers, scanners, fax machines effectively.
- Provided assistance to other workers as needed.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Conducted regular follow-up calls with customers after resolving their issues.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
GED -
Ada High School
Ada, OK08-1994
Skills
- Filing
- Bookkeeping
- Mail handling
- Database entry
- Spreadsheets
- Payroll
- GPS for service techs and CDL drivers
- Print documents from other yards to get payroll done
- Answer calls and other correspondence
Timeline
Administrative Assistant
TanMar Rentals
08.2024 - Current
Deputy Assessor
Pontotoc County Assessor
11.2012 - 08.2024
GED -
Ada High School