Summary
Overview
Work History
Education
Skills
Personal Information
Websites
Timeline

Cherylynn Ellison

Manahawkin,NJ

Summary

Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to ensuring positive work environments and achieving goals through effective supervision and staff engagement.

Overview

16
16
years of professional experience

Work History

CSR

AtlantiCare
Galloway
06.2024 - Current
  • Assist patients with inquiries and resolve issues promptly.
  • Provided training support for new staff on company policies and procedures.
  • Manage multiple tasks simultaneously while providing an excellent patient service experience.
  • Participate in team meetings or training sessions when necessary.
  • Document all conversations with patients and peers according to company standards.
  • Remain calm and professional in stressful circumstances, and diffuse tense situations.
  • Oversee outbound and inbound vascular referrals.
  • Primary "go-to" for all vascular testing, scheduling, complaints, HPOV follow-ups, and vascular pools.
  • Organized and provided the 436 locations with the proper tools and documents to complete everyday job tasks.
  • Continue to complete all necessary training in a timely manner.
  • Continuously taking on new tasks in order to advance my knowledge within the cardiology/vascular department.

Marketing and Sales Manager

Sky Zone
Lakewood
09.2019 - 05.2020
  • Organize, implement, and manage marketing campaigns through email, social media, and local newspaper articles.
  • Coordinate and staff for special events.
  • Work closely with owners, regional managers, and corporate to create new ideas and marketing campaigns.
  • Create daily, weekly, and monthly budget goals.
  • Book events and create invoices.
  • Follow-up with customers prior to events to make them feel comfortable during the planning process.
  • Take part in outdoor events to create vendor relationships.
  • Work on daily leads through phone calls, Zoom, and emails.
  • Work closely with outside Marketing company weekly to ensure the right marketing strategies to the correct demographics.
  • Manage and coordinate multiple different events at a time like birthday parties, holiday events, special weekly events, special needs parties, team building, fundraisers, and more.

General Manager/Event Coordinator/Sales

BounceU
Lakewood
07.2015 - 02.2018
  • Schedule over 20 employees for two hour shifts throughout the weekend without any overlap.
  • Calculate budgets that best fit client's needs.
  • Promote events using cold calling and social media as examples of ways to spark an interest.
  • Work closely with vendors to keep up with orders and needs of clients. Including delivery times every 50 mins as well as the correct amount of food per party.
  • Execution of up to 30 parties during a weekend back to back while working in a very fast pace environment.
  • Job entails a very busy week of coordination, answering phones, sales, inventory, payroll, ensuring a safe facility, organizing other special events, scheduling, creating documents, tracking payments, advertising, shopping, and planning.
  • A very proud accomplishment of taking Bounce U from number 42 nationwide to a number 2 in customer satisfaction.
  • Booking a steady amount of 15-25 bookings weekly in sales with an additional sales amount of up to $300 in extra event add-on's.
  • Well recognized in the community by my clients with a return rate of 85%.
  • Hire, train, and educate staff on proper event and safety procedures in facility.

Wedding Planner/Mentor/Marketing

A Piece of Cake Wedding Design
Prescott Valley
01.2010 - 04.2012
  • Monitor event activities to ensure satisfaction of participants and resolution to any problems that may arise.
  • Marketing and sales through social media such as WeddingWire, Twitter, LinkedIn, Facebook, and blogs through company website.
  • Creating Vendor to Vendor relationships through business card exchange, fundraisers, and wedding shows.
  • Plan and develop program agenda, budgets, and services according to customer requirements.

Education

Medical Assistant/ EKG Tech

US Career Institute, ONLINE
02-2025

High School -

High School South, Toms River, NJ
06.2005

Wedding and Event Planning -

Sheffield School of NY, New York, NY

Skills

  • Marketing
  • Sales Management
  • Fundraising
  • Public Relations
  • Outside Sales
  • Event Planning
  • Email Marketing
  • Search Engine Optimization (SEO)
  • Payroll
  • Presentation Skills
  • Strategic Planning
  • Research
  • Pricing
  • Ability to work in a stressful environment
  • Leadership
  • Logical thinking
  • Judgement and decision making
  • Communication skills
  • Knowledge of Virtual Manager
  • Patient care
  • Medical terminology
  • Conflict resolution
  • Time management
  • Team collaboration
  • Documentation skills
  • Referral verification
  • Front desk operations
  • Appointment scheduling
  • Medical office administration
  • Electronic medical records
  • Patient registration
  • Workflow optimization
  • HIPAA compliance
  • Documentation
  • Medical office procedures
  • Task prioritization
  • Medical software navigation
  • Calendar and appointment management
  • Health information management
  • Relationship building
  • Patient consent verification
  • Collaboration and teamwork

Personal Information

Authorized To Work: US

Websites

Timeline

CSR - AtlantiCare
06.2024 - Current
Marketing and Sales Manager - Sky Zone
09.2019 - 05.2020
General Manager/Event Coordinator/Sales - BounceU
07.2015 - 02.2018
Wedding Planner/Mentor/Marketing - A Piece of Cake Wedding Design
01.2010 - 04.2012
US Career Institute - , Medical Assistant/ EKG Tech
High School South - High School,
Sheffield School of NY - Wedding and Event Planning,

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Cherylynn Ellison