Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Education
Generic
Cherylynn Rudisel

Cherylynn Rudisel

Georgetown,TX

Summary

Experienced in thorough property inspections, front desk reception duties, and detail-oriented cleaning tasks. Demonstrated ability to deliver exceptional customer service and conduct comprehensive property reviews. Skilled at managing multiple projects simultaneously with meticulous attention to detail. Known for honesty, insightful communication, dependability, and flexibility in all tasks.

Overview

11
11
years of professional experience

Work History

Cleaning Specialist

Cherylynn's 5 Star Cleaning Services
03.2020 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided excellent customer service, addressing client needs and concerns promptly and professionally.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Always go above and beyond for each job / client.

Lead Inspector/Supervisor/Front Desk Receptionist

SWAY/AvantStay Vacation Rentals
01.2023 - 06.2024
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Helped assign tasks for the day for all inspectors, maintenance and grounds.
  • Verified cleaner callbacks.
  • Performed high standard inspections.
  • Resolved escalated customer complaints.
  • Provided support to staff. Made myself available at all times for anyone needing assistance.
  • Provided positivity to the staff.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Lead Inspector Supervisor/Front Desk Receptionist

SandKey Vacation Rentals
10.2019 - 02.2021
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Ran work related errands.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Resolved escalated customer complaints.
  • Trained new staff in inspections.

Receptionist

Charlie Marshall Funeral Home
11.2015 - 08.2019
  • Assisted with the preparation of funeral services, including transporting caskets and urns to the place of service.
  • Organized and set up chapel or visitation rooms, ensuring all necessary items were present and in proper order.
  • Greeted guests at the door and provided directions when needed.
  • Coordinated with vendors such as florists, musicians, printers and caterers to ensure that all services ran smoothly.
  • Ensured that any special requests from families were met in a timely manner.
  • Answered phones in a professional manner while providing information about available services.
  • Led and directed showings.

Production Worker

Sanderson Farms Processing Plant
09.2017 - 02.2018
  • Production worker at a poultry processing plant when I lost my home to Hurricane Harvey. Had to temporarily move with family in the Waco area until I could move back to the Coastal Bend and return to Charlie Marshall.
  • Cleaned, weighed, and labeled poultry products prior to packaging.
  • Ensured that the poultry processing area was kept clean and sanitary at all times.
  • Utilized knives, scissors, and other tools to cut up whole chickens into parts as needed.
  • Performed sanitation duties such as cleaning floors, walls, and work surfaces regularly.

Convenience Store Cashier

Shells Gas Station
01.2015 - 11.2015
  • Greeted customers and provided great customer service.
  • Operated cash register, accepted payments, and returned correct change to customers.
  • Organized stock shelves and displays in order to promote sales.
  • Cleaned store area, including checkout counter and display shelves.
  • Checked expiration dates on all merchandise before stocking shelves.
  • Balanced daily cash drawer by counting money, checks, and credit cards.
  • Provided assistance in the loading and unloading of trucks delivering products to the store.
  • Performed general housekeeping duties such as sweeping floors, taking out garbage.

Education

North Salem High School
Salem, OR
06.2013

Skills

  • Quality Standards
  • Training and Mentoring
  • Visual Inspections
  • Business Management
  • Clean Driving Record
  • Cash Handling
  • Documentation and Reporting
  • Credit Card Payment Processing
  • De-Escalation Techniques
  • Customer Service Excellence
  • Calm and Professional Under Pressure
  • High-Energy Attitude
  • Relationship Building
  • Customer Relations
  • Strong work ethic
  • Reliability and punctuality
  • Safety awareness
  • Deep cleaning expertise

Accomplishments

While working in an office setting, I managed to create a personal cleaning business shortly after the pandemic began, which I have maintained to this day. I take in new clients and continue to serve those I already have. I take pride in the way I leave someones space, whether it be a home, office, or rental.

Timeline

Lead Inspector/Supervisor/Front Desk Receptionist

SWAY/AvantStay Vacation Rentals
01.2023 - 06.2024

Cleaning Specialist

Cherylynn's 5 Star Cleaning Services
03.2020 - Current

Lead Inspector Supervisor/Front Desk Receptionist

SandKey Vacation Rentals
10.2019 - 02.2021

Production Worker

Sanderson Farms Processing Plant
09.2017 - 02.2018

Receptionist

Charlie Marshall Funeral Home
11.2015 - 08.2019

Convenience Store Cashier

Shells Gas Station
01.2015 - 11.2015

North Salem High School

Education

other

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