Summary
Overview
Skills
Work History
Education
Certification
Timeline
CustomerServiceRepresentative

Chesah C. Peterson

Houston,AK

Summary

Well-qualified Human Resource Professional, Certified Notary Public, Accountant. With proven success in improving operations, solving problems, and retaining profits. Extremely organized and excellent attention to detail. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

21
21
years of professional experience
1
1
Certification

Skills

  • Certified Notary Public
  • Full Accounting
  • Policy and Procedure Modification
  • Attention to Detail
  • Proven Data Entry Accuracy
  • Overcoming Obstacles
  • Employee Records Management
  • Weekly Payroll
  • Vendor Management
  • Budgeting
  • Accounting Ledger Management
  • Administrative and Clerical Support

Work History

Accountant

Taylor Fire Protection Services
05.2018 - Current
  • Handled day-to-day full accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and account reconciliations.
  • Evaluated and improved financial records to make important business decisions.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers..
  • Tracked funds, prepared deposits and reconciled accounts.
  • Maintained integrity of general ledger and chart of accounts.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.

Accountant

Mat-Su Water
03.2014 - 01.2015
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Accountant

Yukon Tech, Inc
05.2013 - 02.2014
  • Handled day-to-day accounting processes to drive financial accuracy for 5 separate Companies: Yukon Telephone Company, Tanana Power Company, Supervision Inc, BBN (Internet),Yukon Tech
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Used advanced software to prepare documents, reports, and presentations.
  • Managed filing system, entered data and completed other clerical tasks.

Customer Service Representative, Tier III

GCI
10.2004 - 08.2009
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Teller

Matanuska Valley Federal Credit Union
07.2002 - 10.2004
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Education

Bachelor of Science - Business Management

Oregon State University
Corvallis, OR
05.2026

AAS - Business Management

Charter College
Parks, Wasilla, AK
06.2011

Associate of Science - Business Management

Matanuska Susitna College
Palmer, AK

High School Diploma -

Houston High School
Big Lake, AK
05.1998

Certification

  • CNP - Certified Notary Public - 2023
  • Licensed Fire Extinguisher Technician Level 2 - 2022
  • Microsoft Word Certified - 2016
  • Microsoft Excel Certified - 2016
  • H&R Block Tax Course - 2014
  • WPM: 55
  • KPH: 11280

Timeline

Accountant

Taylor Fire Protection Services
05.2018 - Current

Accountant

Mat-Su Water
03.2014 - 01.2015

Accountant

Yukon Tech, Inc
05.2013 - 02.2014

Customer Service Representative, Tier III

GCI
10.2004 - 08.2009

Teller

Matanuska Valley Federal Credit Union
07.2002 - 10.2004

Bachelor of Science - Business Management

Oregon State University

AAS - Business Management

Charter College

Associate of Science - Business Management

Matanuska Susitna College

High School Diploma -

Houston High School
Chesah C. Peterson