Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cheschell Owens

Raleigh,NC

Summary

Seeking a career with an outstanding company where I can utilize my 10+ years of experience in Office Administration, as well as Customer Service, Call Center, and Remote work. Looking to bring all the skills and knowledge I have gained over the course of my career, along with my education, to a phenomenal company, where I can grow and build lasting relationships with employees and customers alike. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Building Strong, Saving Humanity LLC
10.2010 - 12.2019
  • Updating patient demographics, scheduling and coordinating meetings, appointments, and travel arrangements, greeting visitors, recording and distributing minutes of meetings, providing patient assistance via email, fax, and mail, completing and maintaining paperwork and records, answering multi-line phone system, resolving customer problems and complaints in an effective and professional manner

Insurance Verification Specialist and Call Center Associate

Affiliated Computer Services (ACS)
01.2005 - 03.2009
  • Handling basic customer insurance claims, transferring calls that required higher focus and attention, inputting call data into company database, generating reports for management, answering inbound calls

Education

Certification - Front Office Administration

Wake Technical Community College
Raleigh, NC
05.2005

High School Diploma -

Needham Broughton High School
Raleigh, NC
06.2000

Skills

  • Problem solving
  • Remote work
  • Research skills
  • Communication
  • Attention to detail
  • Customer Service
  • Administrative Support

References

Available Upon Request

Timeline

Administrative Assistant

Building Strong, Saving Humanity LLC
10.2010 - 12.2019

Insurance Verification Specialist and Call Center Associate

Affiliated Computer Services (ACS)
01.2005 - 03.2009

Certification - Front Office Administration

Wake Technical Community College

High School Diploma -

Needham Broughton High School
Cheschell Owens