Chesney Blue
San Antonio,TX
Summary
As digital marketing professional, brings valuable experience in creating and managing social media strategies that align with business goals. Proven ability to collaborate within teams and deliver impactful campaigns. Known for adaptability and results-driven mindset, offering key skills in content development and social media analytics.
Overview
10
10
years of professional experience
Work History
Hair Salon Owner
Entrepreneurship
01.2019 - 01.2024
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Used social media platforms daily to effectively promote my business and stay connected with the community through engaging content.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Collaborated with other local businesses to create cross-promotional opportunities, increasing brand visibility in the community.
- Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
- Upheld 24-hour response time to service requests.
Salon Manager
Fantastic Sams Cut & Color
03.2014 - 01.2019
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
- Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
- Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon's success.
- Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
- Promoted business through marketing initiatives and use of social media.
- Fostered culture of continuous improvement, encouraging staff to pursue further education and certifications.
- Enhanced online presence through social media and digital marketing, attracting larger and more diverse clientele.
Education
Associate of Applied Science - Cosmetology
Palo Alto College
San Antonio, TX01-2026
No Degree - Social Media Marketing
Udemy
Online Training Courses02-2022
Skills
- My entire professional experience has centered around service, community outreach, exceptional people skills and a strong work ethic
- I'm a natural born leader but value teamwork and guidance from my superiors
- Additionally I have strong photography skills that have proven essential in social media work
Timeline
Hair Salon Owner
Entrepreneurship
01.2019 - 01.2024
Salon Manager
Fantastic Sams Cut & Color
03.2014 - 01.2019
Associate of Applied Science - Cosmetology
Palo Alto College
No Degree - Social Media Marketing
Udemy
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